Job Description

Remote - This role is categorized as remote. This means the successful candidate may be based anywhere in Calgary and is not expected to report to a GM worksite unless directed by their manager.

The Role:

The successful candidate will focus on and be measured on the following 4 key areas:

Drive retail sales and market share performance

Drive order coverage

Improve Customer Satisfaction and retail experience 

Drive adjacency revenue performance: Accessory sales & OnStar

What You’ll Do (Responsibilities):

Sales & Share Performance

Achieve retail sales and share objectives for the District through implementation of District, Calgary Key City & Dealer Action plans

Identify sales opportunities on the District & Calgary Key City through analysis of sales, inventory and share data to increase performance

Develop plans and strategies to maximize vehicle ordering coverage to drive retail sales

Improve Customer Satisfaction and Retail Experience

Build a culture of customer focus within the Dealers and ensure processes and procedures are in place to support customers and build advocacy

Drive CSI performance and improve negative impact Dealership performance

Manage customer complaint issues appropriately and support resolving them with a “win-win” orientation 

Champion improvement in retail digital customer experience and implementation of retail innovation that support retail experience improvement

Adjacency Performance

Drive Accessories revenue performance with strong (LPO) upfront ordering as well as effective showroom selling and merchandising (ACO) strategy implementation

Drive OnStar activations with Welcome Call onboarding & Mobile App usage

Drive GM Financial Leasing Penetration



Additional Job Description

Your Skill & Abilities (Required Qualifications):

5 years of relevant work experience (District Sales Manager experience preferred)

Excellent communication, interpersonal and leadership skills

Outstanding analytical abilities combined with strong decision-making skills

Ability to work independently and in cross-functional environments

Understanding of OEM distribution processes, field sales tools and reports

Willingness to travel and to work extended hours on occasion if required (eg. month-end) 

Valid Driver’s License

This role will be located in Calgary, AB

Preferred Qualifications:

Prior District Manager Sales experience preferably 2 years

Education and Training:

Undergraduate Degree preferably in Business and/or MBA

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE

Benefits:

The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:

Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.

Healthcare, dental and vision benefits including health care spending account and wellness incentive.

Life insurance plans to cover you and your family.

Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.

GM Vehicle Purchase Plan for you, your family, and friends.



About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.



Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.



Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.



Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.