LOS ALTOS, CA, 94023, USA
16 hours ago
District Manager
Epicurean Group **Position Title: District Manager** **Salary: $110,000 to $125,000** **Other Forms of Compensation:** Bonus **What makes Epicurean click?** Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the Epicurean difference. Where a job isn’t merely a job but the start of a career where you can flourish. **Job Summary** The District Manager is responsible for overseeing district and unit operations to ensure alignment with Epicurean budgets, operational standards, safety protocols, and company procedures. This role provides leadership across multiple locations, supports new and existing business, and builds strong client relationships, often managing multiple stakeholders per account. The District Manager ensures efficient financial performance, supports menu and program development, oversees marketing and promotional initiatives, and establishes consistent customer service and merchandising standards. This role directs the hiring, training, development, motivation, and performance management of supervisory and support staff. Measures of Success Strong client satisfaction and long-term relationship growth through innovative programs Sales growth within existing units and successful support of new openings Consistent execution of café and kitchen operational standards Financial accountability through accurate budgeting, reporting, and cost controls Development of high-performing teams and succession planning for hourly and salaried staff Proactive safety leadership with a focus on accident prevention and cost management Primary Duties and Responsibilities Client, Customer, and Community Relationships Lead regular District meetings to review financial performance and billing with clients Maintain effective communication with community support staff, administration, and maintenance teams Create forums to gather feedback from clients and customers regarding food quality and service Respond promptly to client and customer communications, including weekends as needed Provide regular operational updates to senior leadership Business Growth and New Openings Investigate new client leads as directed by senior management Support proposals, transitions, and new openings, including occasional weekend support Meet with prospective clients as directed Food Programs and Operations Implement Epicurean food programs in accordance with company standards and approved proposals Collaborate with District and Unit leaders to develop seasonal café and catering menus Develop activity calendars and coordinate marketing materials and program launches Execute marketing strategies to drive revenue growth and customer satisfaction Financial and Administrative Management Maintain knowledge of District and Unit capital assets and investments Monitor accounting and financial controls to ensure accuracy and compliance Ensure Accounts Receivable remain current Review inventory systems on a regular basis Maintain working knowledge of payroll systems, procedures, and deadlines Monitor pricing structures and analyze variances between budgeted and actual café and catering performance Qualifications Experience in multi-unit or district-level operations management Strong financial and business acumen Proven ability to build and maintain client relationships Experience leading, developing, and retaining teams Strong communication, organizational, and problem-solving skills Ability to work flexible schedules, including evenings and weekends as needed **Apply to Epicurean today!** _Epicurean is a member of Compass Group USA_ Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) **Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.** **Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.** Applications are accepted on an ongoing basis. Epicurean maintains a drug-free workplace. **Associates at Epicurean are offered many fantastic benefits.** + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) + Paid Parental Leave + Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_FlikHospitality.pdf) or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_FlikHospitality.pdf
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