Purpose & Overall Relevance for the Organization

The purpose of this role is to support mono stores and account managers, embedding a commercial mindset in all decisions and ensuring alignment with Global and Local standards. The role involves enhancing the shopping experience, analyzing KPIs, and cultivating a high-performance culture.

 Key Responsibilities

 1) Commercial Mindset

Embed a commercial mindset in all decision-making processes. Analyze store KPIs and local trends to identify operational, visual, and experiential opportunities. Incorporate commercial impact into merchandising and store experience.

 2) Mono Account Support

Provide support to mono stores and account’s managers to achieve world-class status, focusing on the 5 P’s: People, Product, Premises, Processes, and Profit. Assist in the development and implementation of in-store marketing strategies. Ensure compliance with global standards for in-store marketing and visual merchandising.

 3) Performance Analysis

Regularly analyze and report on Mono stores performance metrics. Identify areas for improvement and collaborate with stakeholders to implement solutions.

4) High-Performance Culture

Foster a high-performance culture within Mono stores by establishing clear expectations and providing feedback. Motivate teams to achieve trading excellence and operational efficiency.

5) Stakeholder Collaboration

Closely collaboration with the Mono Excellence manager to brainstorm plans and shape the annual channel specific plans. Collaborate with key stakeholders to enhance the shopping experience across the store portfolio. Work closely with key stakeholders to ensure alignment and support for Mono stores.

Requisite Education and Experience / Minimum Qualifications

At least 6 years of work experience in Retail or/and Sales related in Global Brand Outstanding communication & Negotiation skills, & Project Management Skills Customer service Retail environment experience University degree or above Advanced IT skills in Power BI, outlook, work, excel, PowerPoint