Distributor Relationship Officer
Medtronic
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
**Responsibilities may include the following and other duties may be assigned:**
+ **Strategic Planning & Execution**
+ Collaborate with distributors to develop and implement business strategies that drive sales growth, expand market presence, and achieve AOP targets. Align distributor plans with Medtronic’s commercial strategy, product priorities, and market development goals.
+ **Relationship Management**
+ Establish and nurture strong, trust-based, and mutually beneficial partnerships with distributors. Act as the primary liaison between Medtronic and distributor leadership, ensuring continuous engagement and alignment.
+ **Communication & Collaboration**
+ Maintain clear, consistent, and transparent communication with distributors. Foster joint initiatives in sales, marketing, training, and market access activities, working closely with internal teams such as Technical Consultants and Training & Education.
+ **Performance Monitoring & Improvement**
+ Track and analyze distributor performance against sales, market share, and operational KPIs. Identify performance gaps and implement corrective actions through coaching, planning, and targeted support.
+ **Enablement & Capability Building**
+ Provide distributors with necessary tools, resources, and training programs to strengthen their commercial and technical capabilities. Coordinate with internal teams to deliver product knowledge, marketing materials, and clinical education tailored to distributor needs.
+ **Risk Identification & Mitigation**
+ Proactively identify potential risks, market challenges, and compliance issues within distributor operations. Develop and execute mitigation strategies to protect Medtronic’s market position and ensure business continuity.
**Required Knowledge and Experience:**
+ **Education**
+ Bachelor’s degree in business administration, Marketing, Biomedical Engineering, or related field (Master’s degree is an advantage).
+ **Experience**
+ Minimum 5 years of commercial experience in the medical device or healthcare industry. Proven track record in managing distributor relationships, preferably in a multinational environment. Demonstrated success in achieving sales targets, market growth, and AOP alignment through channel partners.
+ **Industry Knowledge**
+ Strong understanding of the medical device market dynamics in Indonesia, including regulatory landscape, hospital procurement processes, and tender management. Familiarity with channel management, territory development, and competitive market analysis.
+ **Skills & Competencies**
+ Excellent relationship-building, negotiation, and communication skills. Strong analytical abilities for evaluating distributor performance and market opportunities. Ability to work cross-functionally with marketing, clinical, and operational teams. Strategic thinker with a proactive, solution-oriented approach to challenges. Proficiency in MS Office applications; experience with CRM systems is an advantage.
+ **Other Expectations**
+ Willingness to travel within assigned territories as needed. High ethical standards and adherence to Medtronic’s code of conduct, compliance requirements, and quality standards.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will…
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .
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If you need assistance completing your application please email AskHR@medtronic.com
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