Join our dynamic and thriving footwear company as a Disputes Specialist II in St. Louis, MO where you'll have the opportunity to make an impact and shape the future of our renowned brands. If you have a passion for fashion, eager to learn and have an eye for detail, this is the perfect role for you! As a member of our team, you'll be part of a company that values results, caring and learning.

 

What will you'll be doing?

 

Validate customer deduction: Using contracts, invoice history, and customer correspondence. Investigate & Resolve:  Invalid deductions through documentation and communication with internal or external stakeholders. Process credit memos and financial adjustments: Based on investigation outcomes. Contribute to System improvements: Providing user feedback or training others. Mentor and support:  Level I team members to ensure consistency.

 

 Perks you will enjoy!

 

Our Shoe Discounts: No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Famous Footwear and Caleres brands Benefits that Start Day One: To learn more details about our total rewards including 401k, health benefits and PTO, visit yourcaleres.com Get Paid When You Want: Access your money as you earn it and request your earnings before payday Mental Wellness: Your mental health is important to us, and we offer free, 24/7 confidential support and resources through CompPsych EAP for eligible associates Relaxed Dress Code: At Caleres, we believe that the right shoes can take you anywhere, and your authentic self is always in style. Feel free to leave your professional attire in the back of your closet! Site Perks: Full access to our onsite gym, Starbucks, Grab and Go Market, and free parking located in the convenient area of downtown Clayton, MO

 

 

 Qualifications that make you the perfect fit!

Associate’s degree in a related field, or equivalent work experience preferred. Bachelor’s degree is a plus, depending on role complexity. 2–4 years of relevant business, financial, or administrative experience including working knowledge of key processes and systems for this functional area. Experience in retail, wholesale, or large company environments is a plus. Computer Experience: Excel (above average), Word, Outlook, PowerPoint SAP or equivalent Comfortable working with reporting tools

Physical Requirements and/or Environment

Cube – open space