Atlas Trillo is part of the nation's leading providers of plumbing and heating/air conditioning and we currently have an excellent opportunity for a Dispatcher to join our team.
We offer
$25.00 – 28.00/hr. depending on experienceComprehensive benefits package including medical, dental, vision, prescription & life insurance401(k) plan with company match13 days paid time off and 8 paid holidaysQuality, comprehensive paid training programsClean office environment with strong team cultureDiscount Programs with our partnered accounts (Childcare, personal cell phone, etc.) Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!Promotion opportunities! We love to promote existing employees who demonstrate skills and work ethic of success! Responsibilities Ensure service technicians are dispatched efficiently and customer needs are met promptlySet and schedule technician appointments for jobsManage call flow from our service platform, coordinate scheduling, and guide field teams throughout the dayEnter customer data into the computerResolve and assist customers by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements QualificationsWhat do you need
High school diploma or GED equivalent, or a combination of related experience and/or advanced training/educationOne or more years as a dispatcher/schedulerAbility to work a full-time Tuesday-Saturday schedule at the officeAbility to thrive in a fast-paced environment and to meet and exceed expectationsA strong degree of self-motivation to provide exceptional customer service to customers Excellent organizational skills and the ability to coordinate multiple appointmentsDemonstrated listening, written/verbal communication, and interpersonal skillsComputer proficiency, including working knowledge of Microsoft Office products, including Excel and WordKnowledge of the local geographic territoryAbility to pass a criminal background check and drug screenIf you are interested in joining our team and growing your career, please apply today!
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
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