Job Title: Dispatcher/Logistics Coordinator Job Description Join our dynamic team as a Dispatcher/Logistics Coordinator, where you will be responsible for ensuring efficient delivery controls through proper scheduling and accurate order entry into the dispatch system. You will monitor external factors such as weather and traffic to optimize the routing of resources and resolve transportation conflicts. Your role will also include handling customer relations and providing exceptional support to maximize satisfaction. Responsibilities + Take orders, schedule deliveries, dispatch drivers, and manage customer relations effectively. + Maintain efficient delivery controls through accurate order entry and optimized routing. + Monitor external factors such as weather and traffic to ensure optimized routing of resources. + Resolve transportation conflicts and handle unusual and difficult customer complaints. + Provide customer support to ensure maximum satisfaction. + Employ problem-solving techniques to resolve complex issues. + Develop professional criteria for engaging other parties when necessary. + Communicate positively and effectively with customers and other departments. + Successfully handle over 100 calls in a shift. + Work collaboratively in a team setting to achieve team and company goals. + Multi-task and complete daily workload efficiently and timely. Essential Skills + Experience in dispatching, data entry, and call center operations. + Logistics experience with a focus on routing drivers + Proficiency in live-time communication and detour routing. + Proficiency in Microsoft applications (Word, Excel, Outlook, PowerPoint). + Fluency in English (speaking, reading, writing); bilingual in Spanish is a plus. Additional Skills & Qualifications + Associate's degree or concrete dispatch experience required; Bachelor's degree preferred. + Embrace and enhance a performance-based Safety Culture. + Ability to work well under pressure and meet deadlines. + Strong organizational skills and attention to detail. Work Environment Initially, you will be working on-site, Monday to Friday, from 8 am to 5 pm, during the first 30 days. After training, there will be an opportunity to work one day from home. The work environment is similar to a call center, with around 70 representatives. The team currently has a high demand for ready mix logistics, with 29 people in this department. Pay and Benefits The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Deerfield Beach,FL. Application Deadline This position is anticipated to close on Jul 17, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.