Philadelphia, PA, 19133, USA
1 day ago
Dispatcher - GOS
**Description** We are currently seeking a **Dispatcher** ­­­to join our team. **Job Summary:** Under the supervision of the Substation Operations Manager, the dispatcher will perform basic office duties. These duties include but are not limited to daily and weekly scheduling, problem solving, and multi-tasking. This position also requires the employee to work 24/7 shift schedules, consisting of day shifts (0700-1500), afternoon shifts (1500-2300) 12 hour day shifts (0600-1800) and 12 hour night shifts (1800-0600) which includes weekend and holidays **Essential Functions** + Schedule and dispatch workers, work crews to appropriate locations according to customer requests, specifications, or needs, using computers, telephones. + Arrange for necessary repairs in order to restore service and schedules + Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones, or computer. + Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment + Prepare daily work and run schedules, for the entire utility area. Counties of Bucks, Chester, Delaware, Montgomery and Philadelphia. + Receive or prepare work orders. **Minimum Requirements** + Proficient with Microsoft Office + Must be able to write, read and comprehend written and verbal job instructions/information + Must be able to communicate with others + Must have transportation to and from the show up location + Articulate with excellent interpersonal, written, and communication skills + Communicate with coworkers in a positive, cooperative and professional manner + Adheres to all company policies and procedures + Must be willing to work various shifts, including weekends + Experience preferred + Excellent map reading skills required knowledge of the Bucks, Chester, Delaware, Montgomery, Philadelphia County areas. + Demonstrated analytical skills and judgment + Demonstrated ability to prioritize, assign and direct work + Demonstrated ability to handle stressful situations + Ability to monitor multiple computer screens simultaneously + Ability to multi task and an able to work with internal/external team members **Physical Requirements:** **Key:** **R** arely = less than 10% **O** ccasionally = up to 33% **F** requently = up to 66% **C** ontinuously = 67% to 100% **Activity:** **R** **O** **F** **C** **Activity:** **R** **O** **F** **C** Standing X Seeing X Walking X Reading X Sitting X Reaching X Stooping X Range of Motion X Kneeling X Hearing – Speech Range X Squatting X Depth Perception X Body Twisting X Color Vision X Crawling X Lifting X Sense of Touch X Carrying X Manual Dexterity X Pushing X Speaking Clearly X Pulling X Seeing Distant X Climbing Ladders X Climbing On/Off Truck X Climbing Stairs X Climbing Poles X Balancing X Gripping X Lifting Up to 10 lbs. X Lifting Over 10 lbs. to 50 lbs. X Lifting Up to 50 lbs. X Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling **1-833-222-3066** . We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees. **Benefits** We offer a competitive range of benefits to support our employees’ health, well-being, and financial security. Medical, dental, and vision benefits are available to all eligible employees on the first day of employment. For more information on the benefits available for this role, please contact the recruiter or hiring manager. **Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066. We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees.** **An Equal Opportunity Employer.** **Please note:** + _All job offers are subject to pre-employment drug screening and a background check._ + _Unless otherwise noted, we do not sponsor employees for work authorization in the U.S. for this position._ **Notice to Agencies:** We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment/staffing services for the specific position. Any unsolicited resumes will become the property of the company, and no fees or compensation will be paid to the recruiter, employment agency, or staffing service.
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