Welcome page Returning Candidate? Log back in! Dispatcher ID 2025-7261 Category Field Operations Position Type Regular Full-Time Location/Org Data : Name Denton, TX Location : Postal Code 76208 Min Compensation USD $16.00/Hr. Max Compensation USD $22.00/Hr. Working Location : City Denton Overview

 

Be the Heart of the Operation – Join Nextech as a Dispatcher!

 

Are you ready to be part of a team that keeps the wheels turning and the service flowing? At Nextech, we’re not just building a company — we’re building a movement. For more than 30 years, we’ve led the way in HVAC/R services across the country, driven by our values of Quality, Integrity, and Value. With 2,000+ team members and growing, we’re proud to be America’s largest HVAC/R service provider — and we’re just getting started.

 

Behind every great technician is a rock-solid support system — and that’s where you come in. As a Dispatcher, you’ll be the connection point between our field teams and customers, making sure service runs smoothly, efficiently, and with a level of professionalism that sets Nextech apart.

 

If you’re organized, proactive, and thrive in a fast-paced environment — this is your opportunity to shine.

What You’ll Be Doing

As a Dispatcher at Nextech, you’ll be the linchpin of field service operations. You’ll coordinate schedules, manage service requests, and ensure that our technicians and customers are aligned, informed, and fully supported every step of the way.

 

Your responsibilities will include:

Managing real-time dispatch boards (manual and electronic) to ensure technician schedules are up to dateCommunicating service updates, customer needs, and schedule changes to technicians and managementTracking service history, updates, and customer communications in the databaseCoordinating daily schedules to ensure efficiency, accuracy, and timely completion of workVerifying technician check-ins/outs and confirming IVR complianceEnsuring technicians have the correct parts and POs to complete jobs successfullyProviding world-class support to internal teams and customers — always with professionalism and urgencyCollaborating with Regional Service Managers to clear and schedule new callsManaging data entry, purchasing, and internal support for your assigned region

This is a role that requires precision, adaptability, and a strong commitment to excellence.

What Makes Nextech Different?

We believe when you take care of your people, they take care of everything else. Here’s what sets us apart:

 

Professional Growth: Paid training, certification support, and education reimbursement

Outstanding Benefits:

Multiple health plans, including a FREE employee-only optionDental and vision coverage starting after just 30 daysFREE life insurance equal to your annual salary401(k) with 50% company match on the first 6%Optional supplemental coverage for life, disability, accidents, and critical illness

Generous Time Off:

Seven paid holidays plus Paid Time OffExclusive discounts on travel, auto, dining, and more Min Compensation USD $16.00/Hr. Max Compensation USD $22.00/Hr. What We’re Looking For

We’re searching for a strong communicator and multi-tasking pro who thrives under pressure and never lets details slip through the cracks.

Previous dispatch experience (service industry preferred)High-level computer skills, especially in ExcelExcellent organizational and time-management skillsStrong sense of urgency and ability to prioritize tasks effectivelyTop-notch communication skills — written and verbalTeam-first attitude with a solution-focused mindsetAbility to thrive in a fast-paced, deadline-driven environmentDetail-oriented with a sharp focus on accuracy and follow-through Physical Requirements

This role is office-based and requires the ability to:

Continuously able to work in office environmentContinuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printerContinuously able to sit at a computer for up to 8 hoursAble to alternate between sitting and standing, as needed throughout the dayContinuously requires vision, hearing, twisting, and talkingOccasionally able to lift up to 15 lbsOccasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouchingRarely requires climbing Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Join Our Talent Community! Not ready to apply? Join Our Talent Network for general consideration.
Nextech North America is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Nextech North America is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Nextech North America are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Nextech North America will not tolerate discrimination or harassment based on any of these characteristics. Application FAQs

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