**About Us** Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. **What You'll Be Doing** + Coordinate and schedule concrete deliveries to meet customer needs and optimize fleet operations + Serve as the primary point of contact for customers, drivers, and plant personnel to ensure smooth delivery execution + Monitor delivery progress in real time and proactively adjust schedules to maintain service quality + Use dispatching software and communication tools to manage orders and logistics efficiently + Document delivery details, customer interactions, and any service issues with accuracy and professionalism **What Are We Looking For** + Exceptional communication and customer service skills in a fast-paced environment + Strong ability to multitask, prioritize, and resolve issues under pressure + Familiarity with dispatching systems and basic computer applications (e.g., Microsoft Office) + A proactive, safety-conscious mindset with a commitment to operational excellence + Team player with a positive attitude and a focus on delivering outstanding service **Work Environment** This role is based in a dispatch office setting with frequent communication via phone, radio, and computer systems. It requires attention to detail, adaptability to changing schedules, and collaboration with both internal teams and external customers. **What We Offer** + Competitive base salary ($22-$26/ hour starting wage), 401(k) retirement savings plan with an automatic company contribution as well as matching contributions + Highly competitive benefits programs, including: + Medical, Dental, and Vision along with Prescription Drug Benefits + Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) + AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance + Paid Bonding Leave, 15 days of Paid Vacation, 56 hours of Paid Sick Leave and 10 Paid Holidays Equal Opportunity Employer - Minority / Female / Veteran / Disabled **Req ID** JR10008599