We are looking for an experienced **Dispatcher** to join the team at our location in **Kilgore, Texas.** A typical schedule for this position is Monday-Friday 6:30am- till last driver comes in normally 5:30-6:00 pm range. Pay: $18.00-$20.00 per Hour **DUTIES AND RESPONSIBILITIES:** + Monitors and tracks progress of drivers throughout the work day in order to ensure timely completion of assigned routes + Route data entry + Approaching all encounters with employees, customers and vendors in a friendly, service-oriented manner + Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems. + Assisting driver(s) when a pick up or delivery is in question before servicing. + Scheduling and dispatching work to various employees and departments throughout the day. + Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient. + Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily. + Work in a fast paced, cooperative, high call volume environment. + Calculate payments for Transfer Station walk in customers **REQUIREMENTS:** + High school diploma or equivalent is required. + 2 years of Dispatcher or Office Admin experience _preferred_ . + Strong typing skills. + Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc). + Excellent organization and strong communication skills, both orally and written. + Ability to meet tight deadlines and juggle multiple priorities. + Pleasant demeanor over the phone and emails + Critical and logical thinking skills + Proficient in English and Spanish _preferred._ . We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement. _Waste Connections is an Affirmative Action/Equal Opportunity Employer(Minorities/Female/Disabled/Veterans)_