Dispatcher
Robert Half Office Team
Description We are in the hospitality industry, based in NEW YORK, New York, United States, and are in search of a Dispatcher. This role is a short-term contract employment opportunity.
As a Dispatcher, you will perform a variety of tasks that require a high level of organization and attention to detail. These tasks include handling customer inquiries, maintaining customer records, processing applications, and overseeing customer accounts.
Responsibilities:
• Efficiently process customer credit applications, ensuring accuracy.
• Manage customer accounts and take necessary action when required.
• Handle customer inquiries professionally and promptly.
• Maintain detailed and accurate customer credit records.
• Utilize Computer Programs and CRM to manage and track customer interactions.
• Operate the IBM AS/400 system for various tasks.
• Use the ADP - Financial Services system for relevant tasks.
• Apply your skills in 'About Time' and 'Answer' to effectively manage time and respond to queries.
• Execute billing functions as per the company's policies.
• Maintain clear and effective communication with customers and team members. Requirements • Minimum of 1 year experience in a dispatcher role or similar position
• Proficiency in ADP - Financial Services is a must
• Demonstrated ability to operate computer programs effectively
• Experience with Customer Relationship Management (CRM) systems
• Familiarity with IBM AS/400 is highly desirable
• Knowledge of Management Systems
• Experience with the 'About Time' software is a plus
• Ability to provide clear and concise answers to queries
• Experience in handling answering inbound calls
• Must be able to perform billing functions efficiently
• Excellent communication skills, both written and verbal. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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