Transit Team, Inc. This is an onsite position at our Burnsville facility at $25.00/hour. We have one onsite shifts available: Tuesday - Friday 7:00AM-3:00PM Saturday 2:45AM-12:30PM As a dispatcher, you will play a crucial role in ensuring the efficient and effective operation of the Metro Mobility South Zone Contracted Services. Your primary responsibility will be to coordinate our transportations services for individuals with disabilities, ensuring they receive safe and reliable transportation to their destinations. You will be the main point of contact for drivers by providing essential communication support and ensuring the smooth execution of daily operations. As a leader and main communicator with our frontline staff, it is important you embody our core values of “We Care”, “We Do The Right Thing”, “We Collaborate”, and “We Have Fun”. Responsibility Profile: + Effectively route client trips + A basic understanding of computing knowledge + Communicate with drivers to ensure their daily success + Speak with supervisors or customers to resolve problems + Manage critical incidents and service disruptions + Overall management of KPI including on board time, on time percentage, appointment times + Ensure routes are optimal for best performance Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. Transit Team is the largest paratransit provider in the state of Minnesota. For more than 65 years, we have led the region in providing safe, reliable and exceptional service to the elderly and people with disabilities all across the Twin Cities metropolitan area. It is truly a privilege to provide independence to the passengers we consider family.