Responsible for communicating and coordinating the movement of patients to and from University of Virginia Health using various resources such as ambulances, wheelchair vans, taxis, buses, and other means of transportation. Responsible for communicating with various internal and external customers involved with patient movement and medical center operations.
Work requires detailed knowledge of regional geography, familiarity with insurance coverages, and application and interpretation of organizational and departmental policies and procedures.

Maintains relationships between agencies/departments. Investigate and Report Transportation ComplaintsCoordinate TransportationProcesses invoices for transportation providersAssists supervisor in development and implementation of processes and policies. Collects and tracks data on volumes, etc. Assists in training other staff members performing this role and others involved in the process. Develops, implements and maintains effective and professional office practices and procedures.Interfaces effectively with peers and customers and assumes responsibility for professional development of self and others per department policy.In addition to the above job responsibilities, other duties may be assigned.

MINIMUM REQUIREMENTS

Education: High School Graduate or Equivalent

Experience: 2 years of relevant experience

Licensure: None

PHYSICAL DEMANDS

Job requires sitting for prolonged periods and repetitive motion:  computer keyboard.  Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 20 - 50lbs.

Position Compensation Range: $19.49 - $30.21 Hourly

Benefits

Comprehensive Benefits Package: Medical, Dental, and Vision Insurance

Paid Time Off, Long-term and Short-term Disability, Retirement Savings

Health Saving Plans, and Flexible Spending Accounts

Certification and education support

Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.