Objective of the JobThe Director- Service Center  is responsible for leading the sales team to achieve revenue targets and drive business growth. This role involves developing and implementing sales strategies, managing key customer relationships, and overseeing the performance of the sales department.  This includes managing the sales life cycle for customers in specific industry segments by identifying sales opportunities, implementing and executing solicitation, closing on customer contracts, maximizing profitability and delivering on customer service targets, programs and objectives.   Duties and Responsibilities Develops, communicates, and leads market specific product and customer strategies for the division ensuring alignment with enterpriseDevelops and maintains strong relationships at all levels of the customer organizationManages contract negotiations, and develops plans to satisfy contractual obligations Promotes BRSW capabilities, advantages, and business strategy in the market Drives supply chain development, management, and demands for respective productsAssists with the planning and forecasting activitiesWorks closely with Quality Assurance, Product Development, Customer Technical Service, Logistics, Finance and Operations to communicate customer expectations, feedback, business objectivesEvaluates market trends,competitor activities, and new products to adjust strategy and identify opportunities for growth Analyzes profitability for book of business and refines as necessaryMonitors performance metrics and provides feedback to senior managementOversees activities related to sales budgetDrives continuous improve initiaties to enhance sales performance and customer satisfactionLeads, mentors, and manages supporting team Supports as needed any other commercial functions Qualifications Bachelor’s degree in business, engineering/technology or closely related field 5+ years relevant manufacturing industry work experience High level of problem solving, technical, and analytical, communication, and negotiation skillsProven record of accomplishments in sales, building and maintaining positive customer relationshipsEffectively interprets and makes business decisions using financial informationAbility to prioritize and plan work activities to meet goals and objectives Aptitude to navigate ambiguous situationsDemonstrated ability communicate calmly, clearly and persuasively in all situations Demonstrated group presentation skills Proficiency in sales software toolsProjects professional appearance, behavior, manners and etiquette Ability and willingness to travel up to 75%
Preferred:10+ years relevant steel industry work experience preferred Masters degree in business or related fieldKnowledge of supply chain management, business terms, and inco termsWorking Conditions and Physical RequirementsThis position requires a flexible schedule.  Hours could include overtie, nights, weekends as well as travel with little or no advance notice.  This positions the ability to work on hot/cold manufacturing environments. Supervisory ResponsibilityThis position supervises others.
Note: This job description is not designed to cover or contain comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time or without notice.