Company :Highmark Inc.Job Description : 

JOB SUMMARY

This job directs and manages activities to support end-to-end program delivery of key cross-functional Operations AI initiatives, manages the portfolio of AI technology and related initiatives, and leads change management and communications delivery across the business unit related to AI implementations. Develops and facilitates strategic planning processes across the business unit, including strategic road mapping/ideation, governance, and prioritization of proposed AI-driven initiatives. Develops, maintains, and provides guidance on best practice project management and change leadership methodology within the business for AI projects. Partners with the organization's portfolio team to initiate, plan, and execute strategic AI initiatives. Creates and manages portfolio, program, and project-level reporting and metrics specific to AI projects. Identifies, escalates, and manages cross-portfolio dependencies and risks and proactively develops risk mitigation strategies in the context of AI initiatives.

ESSENTIAL RESPONSIBILITIES

Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.  Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.

Facilitate the development of executive-level strategy and road mapping across the broader organization.

Support project initiation and business case and visioning activities including articulation of cost, benefit, and other key metrics to measure success.  Manage and monitor the organization's project portfolio of technology and non-technology initiatives; establish and report upon qualitative and quantitative measurements of project status and success.

Lead program, project, and change management activities for key business initiatives, including the establishment of governance, communication, and transition plans.  Establish and maintain best practice program, project, and change management methodologies.

Establish and maintain partnerships with business owners to ensure the team functions as a trusted adviser to the executive team.

Other duties as assigned or requested

Preferred

Preferred experience with AI project management, AI technology implementation, and/or AI strategyHealth Insurance Industry background

EDUCATION

Required

Bachelor’s Degree

Substitution

6 years of experience in large-scale project or program management in lieu of degree

Preferred

Master's in Business Administration

EXPERIENCE

Required

7 years in Project Management

To include:

5 years in the Healthcare, Business or Technology Industry5 years in a management role

Preferred

3 years of consulting

LICENSES/CERTIFICATIONS

Required

None

Preferred

None

SKILLS

Agile Project ManagementProject GovernanceProject Portfolio ManagementProject ReportingWritten & Oral Presentation SkillsFinancial AnalysisLeading ChangeChange Management

Language (other than English)

None

Travel Required

0% - 25%

PHYSICAL, MENTAL DEMANDS, AND WORKING CONDITIONS

Position Type

Office Based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Frequently

Works primarily out-of-the office selling products/services (sales employees)

No

Physical work site required 

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. 

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice