Director of UX Design

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Job Description

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OVERVIEWCoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.CoStar Debt Solutions works at the intersection of commercial real estate lending and advanced data intelligence. Our platform supports the full CRE lending lifecycle: from sourcing and screening through underwriting, closing, and active portfolio surveillance. Our clients range from commercial banks and insurance companies to debt funds, pension funds, government agencies, and rating agencies.We are building on two parallel fronts; a greenfield loan origination and underwriting platform built on a where the schema is the product and relationships between entities are first-class citizens; and the modernization of our established asset management product, which is relied upon daily by sophisticated institutional clients. The Director of UX Design will lead design strategy across both.ABOUT THE ROLEWe are looking for a Director of UX Design to lead design across our origination, underwriting, and asset management platform. This is a senior individual-contributor-plus-leadership role: you will be a hands-on designer and a strategic voice in how we build and evolve our product.On the origination side, you will shape how loan officers navigate a live deal pipeline, how underwriters interact with complex cash flow projections and multi-tranche capital stacks, how analysts interrogate sponsor and collateral relationships, and how the system surfaces AI-driven sourcing intelligence. On the asset management side, you will lead a careful, high-stakes modernization: bringing a mature product forward without disrupting the workflows that experienced users have built their practices around.These two challenges require different design muscles and we need someone who can hold both simultaneously. The ability to move fluidly between greenfield innovation and disciplined, user-anchored modernization is the defining skill of this role.This position reports to product leadership and works in close collaboration with engineers, architects, and domain experts in CRE lending. It is onsite in Boston, MA.ABOUT YOUYou are drawn to problems that resist simple solutions. You understand that enterprise software design is not about decoration; it is about reducing cognitive load for experts working under pressure with high-stakes data. You have an instinct for information hierarchy and a sharp eye for when complexity in the UI signals a design failure, not a data reality.You have modernized products before. You know that rewriting a mature product’s interface from scratch without deep respect for existing mental models is how you lose users’ trust. You know how to audit what is working, carefully evolve the navigational and behavioral patterns that users rely on, and introduce a new design language incrementally, creating coherence across old and new surfaces rather than a jarring split.You are someone who:Reads a data schema the way others read a brief; you see the domain in the structureUnderstands that a capital stack is not a list, it is a hierarchy with relationships and constraintsThinks about underwriting workflows not as form flows, but as staged decision processes with compliance gates, version history, and audit trailsKnows how to approach legacy product modernization with discipline: feature audits, usage analysis, migration planning, and change management for power usersIs curious about data structure and how it shapes UI: you naturally ask how entities relate to each other and what that means for navigation, hierarchy, and information displayTreats AI-surfaced insights as a design challenge: how do you present a recommendation in a way that earns trust rather than demanding itBalances the pull of innovation with the responsibility of continuity and knows when each deserves priorityAdvocates for the user without losing sight of the business objectives the product must serveA portfolio demonstrating your work on complex, data-dense enterprise applications is required. Examples of legacy product modernization work are strongly preferred.RESPONSIBILITIESOwn end-to-end design for the origination platform and the asset management product, from origination and underwriting through portfolio surveillance and risk reportingLead the strategic modernization of the existing AM product: feature auditing, design system migration, and coherence planning across old and new surfacesDevelop and maintain a shared design system that serves both products, with clear principles for when components are shared and when they are product-specificLead design for complex data visualization challenges: capital stacks, underwriting waterfalls, portfolio dashboards, stress testing surfaces, and geographic intelligenceTranslate complex, relationship-rich data models into intuitive, navigable UI patterns that reflect real domain complexity without recreating itPartner with product managers and engineers to define requirements, challenge assumptions, and drive toward solutions that are both technically achievable and genuinely usableCommunicate design decisions and rationale to executive stakeholders, grounding recommendations in user research, domain understanding, and measured continuity riskManage and mentor a small team of designers, setting standards for craft, process, and documentationDefine and track design quality metrics in partnership with product analytics, including adoption signals during the AM modernizationBASIC QUALIFICATIONSBachelor’s degree from an accredited, in-person not-for-profit university or college8+ years of UX/product design experience, with at least 3 years in a senior or lead role3+ years managing designers or a design functionDemonstrated experience designing complex enterprise applications with high information densityDemonstrated experience modernizing or evolving a mature product with an established user baseStrong systems thinking: ability to design components that work individually and compose coherently across a large, multi-product surfaceExpert proficiency in Figma for wireframes, high-fidelity mockups, interactive prototypes, and design systemsExceptional communication skills; can articulate design decisions to engineering teams and to C-suite stakeholders with equal clarityTrack record of commitment to prior employersPortfolio required: must include examples of data-dense enterprise design and at least one legacy product modernizationPREFERRED QUALIFICATIONSExperience designing financial, lending, investment management, or risk analytics applicationsFamiliarity with commercial real estate concepts: cap rates, DSCR, LTV, loan structures, capital stacks, or portfolio surveillanceComfort working closely with data models and understanding how underlying data structure influences UI architecture and navigation patternsExperience designing for AI or ML-powered products, particularly in professional or analytical contextsProficiency with data visualization tools and charting libraries (Recharts, D3, Chart.js, or equivalent)Experience with workflow design: staged processes, approval gates, audit trails, and state management patternsWorking knowledge of HTML, CSS, and React component architecture; enough to collaborate fluently with engineers and understand implementation constraintsExperience with user research, usability testing, and analytics toolsFamiliarity with design token systems and theming (dark/light mode, multi-tenant visual identity)Experience developing and socializing design principles for managing change in products with entrenched, expert user bases

What’s in it for you?   
​When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, and tuition reimbursement.  
  

Our benefits package includes (but is not limited to):  

Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug  Life, legal, and supplementary insurance  Virtual and in person mental health counseling services for individuals and family  Commuter and parking benefits  401(K) retirement plan with matching contributions  Employee stock purchase plan  Paid time off  Tuition reimbursement  On-site fitness center and/or reimbursed fitness center membership costs (location dependent) Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups  Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks 

This position offers an annual base salary range of $214,000-$250,000, based on relevant skills and experience and includes a generous benefits plan.  

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.  

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing