If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you. 
 

As a Director of Software Engineering at JPMorganChase within the Home Loan - Servicing Technology group, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.

Job responsibilities

 

Leads technology and process implementations to achieve functional technology objectivesDemonstrates expertise in site reliability principles and balances features, efficiency, and stability.Effectively negotiates with peers and executive partners to ensure optimal outcomes for all.Drives the adoption of site reliability practices throughout the organization.Ensures teams demonstrate site reliability best practices, empirically proven through stability and reliability metrics.Drives a culture of continual improvement and solicits real-time feedback to enhance the customer experience.Delivers technical solutions that can be leveraged across multiple businesses and domainsProvides personalized coaching for entry to mid-level team members.Ensures team documents and shares knowledge and innovations via internal forums, communities of practice, guilds, and conferences.Employs AI-driven solutions to streamline processes and enhance operational efficiency.Leverages AI tools to enhance operational effectiveness and automate processes, ensuring high-quality customer service.

 

Required qualifications, capabilities, and skills

 

 Formal training or certification on software engineering concepts and 10+ years applied experience. In addition,  5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertiseExperience developing or leading cross-functional teams of technologistsExperience with hiring, developing, and recognizing talentExperience leading a product as a Product Owner or Product ManagerPractical cloud native experienceExpertise in Computer Science, Computer Engineering, Mathematics, or a related technical fieldProvides personalized coaching for entry to mid-level team members.Ensures team documents and shares knowledge and innovations via internal forums, communities of practice, guilds, and conferences.

 

 

Preferred qualifications, capabilities, and skills

 

Demonstrates an understanding of the fine balance between features, efficiency, and stability.Active experience or deep curiosity in applying AI to operations—such as LLM-based copilots, anomaly detection, automated runbooks, autonomous agents (e.g. CrewAI, LangGraph), or Retrieval-Augmented Generation (RAG) workflows for support.