If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you. 

As a Director of Software Engineering at JPMorgan Chase within the Engineer's Observability Platforms team, you lead a technical area and drive impact within teams, technologies, and projects firm wide. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of AIOps innovation and solution delivery.

Job responsibilities

Leads technology and process implementations to achieve functional technology objectives in the Observability Platforms space, providing essential services for Site Reliability Engineers, Operations and Engineers across the whole firmDelivers technical solutions that can be leveraged across multiple businesses and domains, this will include AIOps strategy for the future.Work with vendor evaluations to decide roadmap for future strategic products, design and drive implementationMakes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and proceduresCarries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operationsInfluences peer leaders and senior stakeholders across the business, product, and technology teamsChampions the firm’s culture of diversity, opportunity, inclusion, and respect

 

Required qualifications, capabilities, and skills

Experience developing or leading cross-functional teams of technologists, ideally in large scale Observability Platforms (example products IBM Netcool, (Watson CloudPak AiOps), Tivoli, SCOM, SMARTS, Dynatrace, Splunk, Elastic, Prometheus, Grafana or Messaging systems for telemetry transport like Kafka, OTEL)  Formal training or certification on software engineering concepts and expert applied experience. In addition, advanced experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertiseHands-on practical experience in system design, application development, testing, and operational stabilityDemonstrated knowledge of software applications installation and configuration automation, through automation as code principles.Demonstrated knowledge and implementation of AWS infrastructure or other cloud design and implementation

 

Preferred qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and expert applied experience. In addition, advanced experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise.Experience of researching and developing AIOps or ML solutions Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languagesOverall knowledge of the Software Development Life CycleSolid understanding of agile methodologies such as CI/CD, Application Resiliency, and SecurityExperience with one or more observability platforms such as Prometheus, Grafana, Dynatrace, Datadog, Splunk etc.