Company Description

Tivoli Muscat Hotel & Residences is seeking a dynamic Director of  Sales who will lead the commercial strategy and execution that will drive the successful launch and positioning of the property in the market.

You will be responsible for building and leading a high-performing sales team, establishing key account relationships, and creating revenue-generating strategies to ensure a strong market entry. Your role is critical in setting the tone for the hotel's commercial success from day one.

Job Description

Pre-Opening Phase:

Develop and implement the pre-opening sales strategy aligned with the Tivoli brand and market dynamics.

Conduct market research to define target segments (corporate, MICE, leisure, government, etc.).

Build a sales pipeline and secure key accounts in anticipation of opening.

Collaborate with Revenue Management and Marketing to define pricing, positioning, and promotional strategies.

Assist in preparing the annual business plan and pre-opening sales budget.

Recruit, train, and lead the sales team; instill Tivoli brand values and commercial excellence.

Represent the hotel at key trade shows, networking events, and roadshows locally and internationally.

Work closely with the regional and global sales network to build awareness and drive bookings pre-launch.

Post-Opening Phase:

Lead the daily operations of the Sales Department, including account management, sales calls, and reporting.

Manage and grow key account portfolios to achieve revenue targets.

Oversee RFP submissions and contracting processes for corporate and group clients.

Drive conversion of leads across all segments with a strong focus on relationship-building and customer service.

Monitor performance metrics and adjust sales strategies to maximize revenue opportunities.

Coordinate with other departments, including Events, Marketing, and Operations, to ensure seamless guest experiences.

Qualifications

Minimum 8–10 years of sales experience in luxury hospitality, with at least 3 years in a senior sales leadership role.

Strong pre-opening experience and proven ability to successfully launch hotel sales operations.

Excellent network of corporate, government, and leisure contacts in the GCC and international markets.

Deep understanding of market trends in Muscat and the broader Middle East region.

Results-driven, strategic thinker with strong negotiation and communication skills.

Proficiency in CRM tools and sales reporting systems.

Bachelor’s degree in Hospitality Management, Business, or a related field.

Fluent in English; Arabic language skills are a plus.

Additional Information

What We Offer:

Competitive salary and benefits package.Opportunity to be part of an exciting new luxury brand in the heart of Muscat.A collaborative, innovative, and positive work environment.A chance to shape the culture of a newly opened hotel from the ground up.