Waldorf Astoria Hotels & Resorts is Hilton’s luxury brand of iconic hotels committed to personal service and culinary excellence in landmark locations around the world. Each property delivers unforgettable experiences and offers a strong sense of arrival with impressive public spaces worthy of hosting history. Guests can expect True Waldorf Service from the moment they reserve their stay to the moment they leave the property doorstep. Waldorf Astoria Maldives Ithaafushi made a wow debut in 2019 and is already recognized as one of the finest resorts in the world. Sprawled across three islands, the resort is one of the most sizable in the Maldives. It boasts the country’s largest spa, extensive recreation facilities and it’s the Maldives resort with the most culinary choices (an impressive 11 specialty cuisine dining options). Besides its 117 luxurious villas, the resort is also home to an exclusive offering: a private island, the largest in the country which is to be rented out in its entirety.
Once you get a glimpse of this one of its kind resort, you know you arrived to a sun-soaked paradise. Luxurious villas act as vast private indoor-outdoor playgrounds, each featuring its own private pool. Everywhere you look, from the standalone villa bathtub to the glass-bottomed floors in the spa’s treatment pavilions, the azure water steals the show.
Are you ready to join our talented and dedicated team at Waldorf Astoria Maldives Ithaafushi and take your career to new heights?
What are we looking for?
The Director of Sales – CIS serving Waldorf Astoria Maldives Ithaafushi is responsible for leading all sales initiatives across CIS markets, including Russia and key DMCs, for this GOB. The role focuses on maximizing occupancy and revenue for the resort through a combination of strategic account management and proactive business development, with the objective of meeting and exceeding annual sales targets.
By fostering strong partnerships, identifying growth opportunities, and maintaining a consistent market presence through client engagement and trade show participation, the Director ensures the resort remains competitively positioned within these key markets.
What will I be doing?
Monitor sales performance against established targets and proactively adjust strategies, account coverage, and priorities to ensure goals are met or exceeded.Identify, develop, and manage key strategic accounts within the assigned geographic markets.
Create and implement detailed account development plans for key clients to drive both short- and long-term revenue growth.Actively contribute to the preparation of the annual Sales & Marketing Plan, quarterly forecasts, and the resort's annual budget. Ensure swift execution of planned initiatives and respond effectively to market shifts, economic factors, and competitor activityUnderstand and anticipate the needs and expectations of key accounts, translating these into tailored offerings and strategic actionsIdentify media and public relations opportunities that enhance resort visibility and brand positioning in luxury marketsAttend weekly RevMax MeetingsProvide timely insights regarding competitor movements and market trendsMaintain up-to-date knowledge of booking patterns, pricing strategies, and overall sales dynamics for the resort and the Private Island, as well as comp set.Plan and execute sales trips; submit annual sales schedule and budget, with quarterly calendar updatesRepresent the resort at relevant luxury trade shows, exhibitions, and high-profile client eventsOrganize and host familiarization (FAM) stays and site inspections in accordance with resort guidelinesCollaborate with the resort team to deliver bespoke and flexible solutions aligned with the unique needs of your market segmentEnsure all sales activities and client interactions are accurately documented and maintained in DelphiFoster strong cross-functional collaboration with the resort operations team, Hilton Worldwide Sales, and Hilton Luxury Sales teamsPerform any additional duties as requested by the General Manager or Commercial Director, in support of the Commercial Department and overall resort success
What do I need?
Minimum of five (5) years’ experience in sales or a similar position.
Luxury Hotel / Resort experience.
Proficient level of written and verbal English
Sound computer knowledge including Microsoft Office, Opera and Delphi.
Positive attitude and good communications skills.
Commitment to delivering a high level of customer service.
Excellent selling capabilities
Ability to take initiative.
Expertise with luxury outbound tour operator market.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision \"to fill the earth with the light and warmth of hospitality\" unites us as a team to create remarkable hospitality experiences worldwide every day. And our outstanding Team Members are at the heart of it all!