Located in the heart of the Las Vegas Strip, this luxurious hotel has 389 rooms, 6 food and beverage outlets, and 12,000 square feet of meeting space. This includes a 3-meal restaurant, fine dining restaurant, tea lounge, bar, pool cafe, and in-room dining.

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A Director of Revenue Management is responsible for monitoring, managing and maintaining group and transient inventories to ensure the most effective and efficient balance between demand and availability in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Duties and Responsibilities:

Proactively manage inventory for the hotel to maximize revenue in all areas. Depending on the needs of each hotel, this includes room inventory and function space or Spa if applicableEnsure a consistent and rational hotel pricing and yield strategy across all channels (including OTA) and all segments according to the Hilton pricing philosophy, and in alignment with Regional and Corporate Revenue ManagementPrepare all Weekly, Monthly, rolling Forecasts and Annual Budget using OnQ RMS, Excel, OnQ FMS, Delphi, and OnQ PMSAssist in implementation and continual improvement of definite group forecasting process along with the Conference Services Teams on propertyInitiate forecast and long-range meetings with key hotel leadersParticipate in the preparations of the transient and group rooms budgets, with the input of salesContribute to the development of the transient and group portion of the hotel's marketing planImplement all blackout dates in OnQ and review monthly to determine if adjustments are neededPrepare revenue meeting agenda, supporting documentation and minutes – Include data and recommendations. Run weekly Revenue Meetings and daily yield strategy sessionsProactively provide data to the team for the purpose of analyzing and evaluating specific business segments, specific accounts, market segment mix (Group vs. Transient and its sub-segments), room type demand, channel production and geographical mix, recognizing trends and patternsProactively analyze and communicate business trends and booking pace to revenue team in comparison to the market, last year, forecast and budget within the hotel as well as Regional/Corporate Revenue ManagementContinually analyze transient demand, price sensitivity and booking patterns, recognize trends and their relevance to one another and provide pricing, inventory and selling strategy recommendations in alignment with Regional/Corporate Revenue ManagementAssist in developing 3-month, 6-month, and 12-months strategic action plans for the management of the transient revenues.Assist in providing recommendations to property (ies) for Corporate and Leisure account strategies based on past production and future expectationsFacilitate discussion on trends, market growth, and selling initiativesShop area competitors to evaluate rate pricing, availability, and package/promotional options and share any findingsCommunicate to appropriate staff when key events or holiday periods in the city and the local area will affect demand, discuss and implement event specific strategiesWork with the Sales Department and define booking terms, conditions and allotments for all transient segmentsWork with Group Sales and Catering to define space release polices, catering minimums, etc.Evaluate monthly transient segmentation production for the hotelPrepare month-end critiques, discuss results and communicate to Regional/Corporate Revenue ManagementEvaluate Daily, Weekly and Monthly Market Share reports to understand trends and opportunities vs. competitive set and the market as a whole and ensure targeted relative RevPar positioning is achievedCoach Sales & Marketing team members on hotel’s selling strategiesEffectively use systems (OnQ IDeaS and Delphi) to determine, implement, manage and control accurate and agreed upon revenue management strategies, i.e. pricing, inventory and selling strategiesRegularly check distribution channels (GDS, Brand and OTA) for hotel positioning, information accuracy and competitor positioning for the hotelCoordinate special marketing programs pricing for the hotelTrain revenue and reservations team members on key areas of revenue and yield managementTrain, manage and develop the Reservations Manager and team to adhere to Operations Standards and Revenue Management strategiesAs applicable, train, manage and develop other direct reports to ensure successful execution of revenue maximization effortsParticipate in meetings as needed and provide valuable inputMaintain accurate demand information in RMSDaily review of Delphi reports: GRC, Backlog (monthly), Daily Transaction, Booking review, Lost Business, and Booking Status reports. Address concerns and action plans with Director of SalesEnsure OnQ FMS and the General Ledger are balanced daily as it relates to past actuals

Expected Contributions:

Demonstrate good Leadership skills by applying broad business knowledge and balancing short- and long term perspective while leading the team to achieve themMakes decisions and commits to a course of action with available informationBuilds relationships and eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiativesEffectively manages and develops relationships with key internal and external stakeholdersWorks to meet goals in a manner that does not disadvantage other employees or groupsDemonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individualAdheres to all standards, policies, and procedures (SOPs, etc.)Effectively uses sales resources and administrative/support staffApproaches work with a sense of urgency and purpose and encourages other managers in this areaAllocates time and resources effectively when faced with competing demandsAnalyzes candidate’s job-related themes, skills and competencies to ensure each placement decision maximizes team dynamics and talent utilizationAssists in the hiring, development, retention and supervision of on property Reservations Staff, Revenue Managers and Revenue CoordinatorsEstablishes and maintains open, collaborative relationships with leaders and ensures they do the same within the teamEnsure that all room’s statistics reports, including FMS, Report of Operations, and any other related reports are accurate and consistent

Experience 

Must have a minimum of (2+) years Director of Revenue Management experience within a hotel environmentSkills and Knowledge Knowledge/appreciation of Hilton Revenue Management philosophies and initiatives.Comprehension of technical and managerial applications of Reservation, Sales, and Revenue Systems including OnQ, Hotelligence, IDeaS, Delphi.  Knowledge of Hilton Revenue Management Systems is strongly desired.Understanding of group sales process and group sales demandsStrategic approach towards maximizing (room) revenue through use of historical data and analysis of the marketplaceAble to develop and implement effective plans to maximize market rooms revenueAble to develop and manage hotel budget for the current and future yearsAnalytical approach to problem solving utilizing data to make conclusionsAble to analyze financial statements, revenue reports, and market dataAble to develop and deliver training to executives, co-managers, and employeesAble to develop and deliver effective presentationsEnsure that all hotels strategies conform to Brand Philosophies and company future goalsCertified in the use of OnQ RMS, OnQ PMS and other related systems or an ability to quickly learn and utilize these systems

Attributes & Pre-Requisites: 

Strong analytical and forecasting skillsAble to make decisions and recommendations based on facts and experience/knowledgeAbility to present ideas in a well-organized mannerEffective time management, communication and presentation skillsUnderstands the hotels business mix needs and the “brand”Effectively develop, implement, monitor and control sales strategiesAbility to understand the short term and long term issues from the perspective of Senior LeadershipUnderstands the impact of room revenue on the hotel sales and overall profitability

Each of the items listed is considered an essential function of the position.  However, the duties, responsibilities and requirements presented in this job description are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position.  The Company reserves the right to alter the duties and responsibilities of the position. 

It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company.  Team members or applicants should direct requests for accommodation to Director of Human Resources.

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: 

Medical Insurance Coverage – for you and your family  Mental health resources including Employee Assistance ProgramBest-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travelParental leave to support new parent401K plan and company match to help save for your retirementEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*Career growth and development Recognition and rewards programs

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