Catonsville, MD, 21228, USA
1 day ago
Director of Resident Life
Location: Charlestown by Erickson Senior Living Charlestown, a trusted leader in Senior Living for over 40 years, offers a vibrant lifestyle with abundant amenities, convenience services, and access to holistic continuing care to our 2000 residents who live in the community. We are hiring a Director of Resident Life, a strategic leader who champions the quality of life for our residents, and provides oversight to several departments focused on residents’ experiences and well-being. The Director will lead Resident Life teams who support the social, psychological, emotional, physical, intellectual, and spiritual needs of our residents. We are looking for a strong leader who can enhance and evolve our programs and services, drive resident interactions and engagement throughout the community, and provide support to residents as they transition to higher levels of care -- all in support of our mission “to help people live better lives.” What we offer + Competitive compensation and total rewards aligned with executive leadership performance, with long-term financial growth incentives + Excellence in all we do, making us accountable to our team members and the residents we serve to deliver financial and operational results consistently + A culture of diversity, inclusion, equity, and belonging, which builds on our mission, vision, and values + Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age + State-of-the-art community campuses, ongoing expansion plans, and design enhancements to ensure Erickson Senior Living continues to set the industry standard + A "career for life" approach to professional and personal development for our greatest asset - our team members + Monthly training and access to tools to help leaders navigate their role, and identify areas for future growth Compensation: $110,000 - $115,000 annually, plus eligibility for annual bonus How you will make an impact + Provide programmatic oversight to the following departments within Resident Life: Community Resources, the Volunteer Program, Fitness, Community TV, Pastoral Ministries, Intermissions, Resident Services, Home Support, Certified Home Health. + Serve as primary liaison with resident committees and groups, to support a vibrant resident culture and diversity of experiences. + Support the role of Resident Life in the successful integration of person-centered, strengths-based programs and services for all residents. + Develop and maintain a consistent and qualitative needs assessment of the population and provide high-quality responses to those needs. + Manage the overall operations of the Resident Life department while meeting or exceeding federal, state, and local regulations and appropriate quality and service standards. + Oversee the development of resident relations program to meet residents’ needs and ensure resident quality and service. + Supervise and support a professional staff of the highest quality in each division of Resident Life. What you will need + Minimum of 5 years management experience with progressively more responsible positions + A background in healthcare, social work, psychology, gerontology, or aging services is preferred + Knowledgeable in the aging process and the physical, psychological and social needs of the elderly Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description. Charlestown is a beautiful 110-acre continuing care retirement community located in Catonsville, Maryland, a suburb of Baltimore. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Charlestown is dedicated to fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow. Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
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