Job Description A Wireless Technology Solutions client of Insight Global is seeking an experienced Director of Quality Assurance to join their team. This Director of QA will lead their testing organization through a critical transformation from basic hardware/firmware testing to comprehensive integrated systems quality assurance. This role will establish mature testing processes, implement industry best practices and build a scalable system test framework covering hardware, software, firmware and end-to-end integrated systems testing. Daily responsibilities include: Process Development & Organizational Maturity: - Design and implement comprehensive system test processes for multi-disciplinary testing (HW/SW/FW/Systems) - Develop system test outcomes to support release through program management gate passage, satisfy entry/exit criteria, and aligned with testing standards across all product domains - Develop and maintain system test documentation including test strategies, procedures, and quality metrics - Create cross-functional testing workflows that integrate hardware, software, and firmware validation - Implement risk-based testing approaches to optimize coverage and resource allocation - Establish defect management processes and quality metrics/KPIs - Measure and maintain quality levels across all Inovonics products. - Identify tools to manage intake of products and features for testing - Triage issues based on severity and priority - Perform Failure mode and effects analysis (FMEA) to reduce issues found in the field and minimize recalls Team Leadership & Strategic Planning: - Build, lead, and mentor a diverse system test team covering multiple technical domains - Develop career paths and training programs for system test engineers across HW/SW/FW disciplines - Collaborate with engineering, product management, and operations teams to align system performance and quality objectives - Drive continuous improvement initiatives and testing process optimization - Manage system test team budget and resource planning Technical Implementation & Automation: - Design and implement comprehensive test automation strategies across all product layers - Lead creation of automated test scripts for hardware validation, software testing, and firmware verification - Establish CI/CD pipelines with integrated automated testing for rapid feedback cycles - Implement test data management and test environment strategies - Oversee selection and implementation of testing tools and frameworks Agile Methodology Integration: - Adapt system test processes to support Agile/Scrum development methodologies - Implement shift-left testing practices and continuous testing approaches - Facilitate sprint planning, retrospectives, and quality-focused ceremonies - Establish Definition of Done criteria and quality standards within Agile frameworks - Coach teams on Agile testing best practices and cross-functional collaboration AI Integration & Innovation: - Leverage AI tools for test case generation, test data creation, and defect prediction - Implement AI-driven test optimization and intelligent test selection - Explore machine learning approaches for anomaly detection in testing - Utilize AI for test result analysis, pattern recognition, and quality insights - Stay current with AI testing tools and emerging technologies in quality assurance We are looking for a detail-oriented, organized leader with excellent problem solving skills and a team-player mindset. This is a full time position, with a hybrid work schedule with 3 days per week on-site in Westminster, CO. This position offers an annual salary of $130,000 - $160,000 annually based with benefits offered by the client. Exact compensation may vary based on several factors including skills, experience, and education. If interested, please apply! We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - Bachelor's degree in Engineering, Computer Science or related field - 8+ years of QA/testing experience, including 4+ years in a management role - Proven success in building system test organizations from early-stage maturity - Experience leading testing across hardware, software, firmware and systems domains - Strong background in Process development and organizational transformation - Hands-on experience with test automation frameworks and scripting (Python) - Proficient in Jira for project management, defect tracking, and workflow automation - Experience with CI/CD tools and DevOps practices - Experience implementing AI tools in testing environments