Work where every moment mattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network Hartford HealthCarersquos unified culture enhances access affordability equity and excellence Its care delivery system with more than locations serving towns and cities includes two tertiary level teaching hospitals an acute care community teaching hospital an acute care hospital and trauma center three community hospitals a behavioral health network a multispecialty physician group a clinical care organization a regional home care system an array of senior care services a mobile neighborhood health program and a comprehensive physical therapy and rehabilitation network On average Hartford HealthCare touches more than lives every single day The unique system wide Institute Model offers a unified high standard of care in crucial specialties at hospital and ambulatory sites across Connecticut offering unparalleled expertise at the most affordable cost The institutes include Ayer Neuroscience Behavioral Health Cancer Digestive Health Heart and Vascular Orthopedics and Tallwood Urology KidneyPosition SummaryThe Director of Professional Services Coding will provide system wide leadership and strategic direction for all aspects of Professional Billing PB coding auditeducation and revenue integrity procedures that directly impact the organizationsrsquo revenue cycle The Director serves as a key resource for best practices in diagnostic and procedural documentation and coding for Hartford HealthCarersquos Medical Group Behavioral Health Network and Emergency Physicians The Director ensures accurate and efficient documentation coding and charge capture processes with a focus on improving physician onboarding education coding accuracy and complianceKey AccountabilitiesPlans and organizes department operations sets priorities and establishes functional standards to ensure high quality service delivery and exceptional customerpatient satisfactionDrives department service standards and activities to positively impact patientcustomer based satisfaction scores through role modeling and fostering accountability Serves and actively participates on various entity committees as a departmental representative Prepares reviews and manages department operational budgets in accordance with organizational targets Develop staffing plans and schedules to meet departmentpatient needs that reflect understanding of the importance of cost effectivenessImplement department strategies to achieve financial target and staffing needs developing others to do the same through optimizing productivity supplyresource efficiency minimizing incidental and overtime percentage and other areas according to department specifications Identifies and pursues opportunities to build strategic relationships across teams departments and units to align and achieve business goalsResearch enhances and maintains educational content related to ICD CM and procedural coding including system awareness documentation requirements coding billing practices and other improvement strategiesOversees vendor relationships to ensure timely and accurate service provisionCollaborates with Information Technology departments ITS to facilitate updates to existing coding technologies and continually evaluates additional solutions to improve coding accuracy and clinical documentation managementProvides mentorship and development opportunities for staff while achieving or exceeding department turnover threshold goalsProvides fair consistent leadership and clear communication to maintain a competent engaged and high performing team Facilitates and promotes effective team dynamics and team building strategies within and across departments Leads and participates in process improvements as needed Coordinates an audit workplan that compliments the Business Practices audit workplan reducing duplication of efforts and facilitating ongoing education and collaboration with other departments to achieve successful reviews Work where every moment mattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network Hartford HealthCarersquos unified culture enhances access affordability equity and excellence Its care delivery system with more than locations serving towns and cities includes two tertiary level teaching hospitals an acute care community teaching hospital an acute care hospital and trauma center three community hospitals a behavioral health network a multispecialty physician group a clinical care organization a regional home care system an array of senior care services a mobile neighborhood health program and a comprehensive physical therapy and rehabilitation network On average Hartford HealthCare touches more than lives every single day The unique system wide Institute Model offers a unified high standard of care in crucial specialties at hospital and ambulatory sites across Connecticut offering unparalleled expertise at the most affordable cost The institutes include Ayer Neuroscience Behavioral Health Cancer Digestive Health Heart and Vascular Orthopedics and Tallwood Urology KidneyPosition SummaryThe Director of Professional Services Coding will provide system wide leadership and strategic direction for all aspects of Professional Billing PB coding auditeducation and revenue integrity procedures that directly impact the organizationsrsquo revenue cycle The Director serves as a key resource for best practices in diagnostic and procedural documentation and coding for Hartford HealthCarersquos Medical Group Behavioral Health Network and Emergency Physicians The Director ensures accurate and efficient documentation coding and charge capture processes with a focus on improving physician onboarding education coding accuracy and complianceKey AccountabilitiesPlans and organizes department operations sets priorities and establishes functional standards to ensure high quality service delivery and exceptional customerpatient satisfactionDrives department service standards and activities to positively impact patientcustomer based satisfaction scores through role modeling and fostering accountability Serves and actively participates on various entity committees as a departmental representative Prepares reviews and manages department operational budgets in accordance with organizational targets Develop staffing plans and schedules to meet departmentpatient needs that reflect understanding of the importance of cost effectivenessImplement department strategies to achieve financial target and staffing needs developing others to do the same through optimizing productivity supplyresource efficiency minimizing incidental and overtime percentage and other areas according to department specifications Identifies and pursues opportunities to build strategic relationships across teams departments and units to align and achieve business goalsResearch enhances and maintains educational content related to ICD CM and procedural coding including system awareness documentation requirements coding billing practices and other improvement strategiesOversees vendor relationships to ensure timely and accurate service provisionCollaborates with Information Technology departments ITS to facilitate updates to existing coding technologies and continually evaluates additional solutions to improve coding accuracy and clinical documentation managementProvides mentorship and development opportunities for staff while achieving or exceeding department turnover threshold goalsProvides fair consistent leadership and clear communication to maintain a competent engaged and high performing team Facilitates and promotes effective team dynamics and team building strategies within and across departments Leads and participates in process improvements as needed Coordinates an audit workplan that compliments the Business Practices audit workplan reducing duplication of efforts and facilitating ongoing education and collaboration with other departments to achieve successful reviews Bachelorrsquos degree in health information management or a related healthcare field is requiredFive plus years of experience in progressive coding leadership in a large multi specialty physician practice or health system medical practice is requiredAmerican Academy of Professional Coders AAPC or American Health Information Management Association AHIMA certification required Knowledge of ICD Diagnostic and CPT coding regulations and guidelines and risk adjustment codingExtensive knowledge of state federal and Medicare regulations related to codingKnowledge of the revenue cycle for the purpose of identifying issues proposing and communicating corrective actionrecommendationsKnowledge of third party and insurance company operating procedures regulations and billing requirements and government reimbursement programsValues that foster teamwork empower people and exemplify the sharing of knowledge and informationUnderstanding appreciation and embodiment of leadership through organizational ambiguity to achieve agreed upon objectivesOutstanding written and verbal communication skillsDemonstrated strategic leadership and teamwork change managementAbility to influence others for positive and productive outcomesDemonstrated professionalism in interacting with colleagues business partners and individuals outside the organizationWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your momentBachelorrsquos degree in health information management or a related healthcare field is requiredFive plus years of experience in progressive coding leadership in a large multi specialty physician practice or health system medical practice is requiredAmerican Academy of Professional Coders AAPC or American Health Information Management Association AHIMA certification required Knowledge of ICD Diagnostic and CPT coding regulations and guidelines and risk adjustment codingExtensive knowledge of state federal and Medicare regulations related to codingKnowledge of the revenue cycle for the purpose of identifying issues proposing and communicating corrective actionrecommendationsKnowledge of third party and insurance company operating procedures regulations and billing requirements and government reimbursement programsValues that foster teamwork empower people and exemplify the sharing of knowledge and informationUnderstanding appreciation and embodiment of leadership through organizational ambiguity to achieve agreed upon objectivesOutstanding written and verbal communication skillsDemonstrated strategic leadership and teamwork change managementAbility to influence others for positive and productive outcomesDemonstrated professionalism in interacting with colleagues business partners and individuals outside the organizationWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your moment