Waldorf Astoria Hotels & Resorts is Hilton’s luxury brand of iconic hotels committed to personal service and culinary excellence in landmark locations around the world. Each property delivers unforgettable experiences and offers a strong sense of arrival with impressive public spaces worthy of hosting history. Guests can expect True Waldorf Service from the moment they reserve their stay to the moment they leave the property doorstep. Waldorf Astoria Maldives Ithaafushi made a wow debut in 2019 and is already recognized as one of the finest resorts in the world. Sprawled across three islands, the resort is one of the most sizable in the Maldives. It boasts the country’s largest spa, extensive recreation facilities and it’s the Maldives resort with the most culinary choices (an impressive 11 specialty cuisine dining options). Besides its 117 luxurious villas, the resort is also home to an exclusive offering: a private island, the largest in the country which is to be rented out in its entirety.

Once you get a glimpse of this one of its kind resort, you know you arrived to a sun-soaked paradise. Luxurious villas act as vast private indoor-outdoor playgrounds, each featuring its own private pool. Everywhere you look, from the standalone villa bathtub to the glass-bottomed floors in the spa’s treatment pavilions, the azure water steals the show.

Are you ready to join our talented and dedicated team at Waldorf Astoria Maldives Ithaafushi and take your career to new heights?

What are we looking for?

The Director of Performance serving Waldorf Astoria Maldives Ithaafushi supports the Commercial Director and Managing Director in developing and executing both long-term strategies and short-term tactical initiatives to meet and exceed revenue targets.

With a strong analytical foundation, the Director of Performance leverages internal data, market intelligence, and industry trends to optimize demand, identify new revenue opportunities, and enhance overall commercial performance. A key focus of the role is the growth of ancillary revenue streams, including Food & Beverage and Spa, to maximize total guest spend and profitability. 

What will I be doing? 

Support preparation of reports related to hotel room revenue management.Attend departmental meetings and contribute to communication flow.Assist in executing the hotel’s sales strategy to meet revenue targets.Lead or support weekly RevMax and bi-weekly F&B revenue meetings.Co-manage the revenue management function with RMCC.Prepare daily, weekly, and monthly reports and presentations for stakeholders.Ensure competitive and demand-based pricing strategies are implemented.Manage room inventory and prevent overbooking through proper system updates.Conduct regular forecasting and re-forecasting of occupancy and rates.Recommend strategies during low demand periods or slow business trends.Support the Commercial Director with data analysis and revenue optimization.Evaluate past strategies and contribute to future revenue planning.Perform displacement analysis to optimize market mix and revenue.Monitor and improve use of revenue systems, tools, and dynamic pricing.Ensure data accuracy, integrity, and cleanliness across systems.Train Front Office and Reservations teams on correct procedures and data handling.Act as main contact with RMCC for rate strategies, promotions, and reporting.Manage OTA performance, including strategies for ads and online content.Analyze and support Spa and F&B pricing, strategy, budgeting, and forecasting.

Contribute to financial planning, cost control, technical system usage, team training, compliance, and other assigned duties.

 

 

What do I need?

Minimum of three (3) years’ experience in a similar position with a luxury Resort / Hotel.

 

Proficient level of written and verbal English

Sound computer knowledge including Microsoft Office, Opera and Fusion.

Positive attitude and good communications skills.

Ability to demonstrate working and engaging teams from different cultures

Excellent selling capabilities

Ability to multi-task and meet deadlines.

 

 

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision \"to fill the earth with the light and warmth of hospitality\" unites us as a team to create remarkable hospitality experiences worldwide every day. And our outstanding Team Members are at the heart of it all!