**DIRECTOR OF PATIENT ENGAGEMENT, SDM Clinical Affairs** **Job Description** **DIRECTOR OF PATIENT ENGAGEMENT, SDM Clinical Affairs** **Category** Boston University Medical Campus --> Professional **Job Location** Boston, MA, United States **Tracking Code** 25500960850918 **Posted Date** 9/18/2025 **Salary Grade** Grade 50 **Position Type** Full-Time/Regular The Director of Patient Engagement is responsible for providing leadership, process development, management and general oversight of all patient conflict throughout GSDM. The Director conducts investigations, provides resolutions, meets with community stakeholders to answer questions. The Director is responsible for the development and implementation of training and patient resolution in partnership with assigned department. The Director of Patient Engagement plays a critical role in the overall success of patient care throughout GSDM and the development of patient interaction with current students and faculty. **Required Skills** Bachelors degree required J.D. preferred, in Mediation/Healthcare Law. 5-8 years of experience. _We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor._ **Required Skills** **Job Location:** Boston, MA **Position Type:** Full-Time/Regular **Salary Grade:** Grade 50 **To apply, visit https://jobs.silkroad.com/BU/External/jobs/315921 (https://apptrkr.com/6615800)** Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency (https://www.jobelephant.com/) jeid-cb45aec8f35df14d9406590519e12834