Description Director of Operations – Healthcare Practice Location: Southington, CT area (Onsite, brand new office) Join a growing, privately held medical practice with over 25 years of service to the community. Our dedicated team of over 100 employees and is committed to providing compassionate, patient-centered care. The Director of Operations leads practice operations, focused on process improvement, workflow efficiency, and effective staff management during a period of rapid growth. This role will execute strategic goals, optimize workflows, and drive financial and quality outcomes. Key Responsibilities: + Oversee and develop four department managers: Billing, Patient Services, Clinical, Administration + Streamline processes across patient services and clinical functions. + Standardize and implement workflows and policies for efficiency and consistent patient experience. + Manage budgets, monitor performance, and drive revenue cycle outcomes with finance and billing teams. + Optimize clinic flow, staffing, scheduling, and patient satisfaction with clinical leaders. + Lead, mentor, and develop managers and support staff; manage hiring, onboarding, and retention. + Prepare and present operational reports and recommendations to leadership. + Collaborate closely with the CFO and Practice Manager to ensure smooth integration as the organization expands. + Identify and implement operational best practices to enhance patient experience, compliance, and staff engagement. Required Experience: + Proven operations leadership experience in a fast-paced business or healthcare environment. + Strong skills in process optimization, people management, and organizational strategy. + Healthcare practice experience highly preferred Why Join Us? + Lead operations in a modern, high-impact medical practice. + Directly influence practice growth and patient care excellence. + Competitive compensation package including bonus potential. Ready to take the next step in your career? Please apply today or send your resume to Kelsey.Ryan@roberthalf(.com) Requirements + Bachelor’s required; Master’s (MHA, MBA, MPH) preferred. + 5+ years’ experience in healthcare operations + Strong understanding of physician practice management, revenue cycle, and compliance. + Demonstrated leadership, change management, and data-driven decision skills. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .