Director of Operations, Connecticut Orthopaedic Institute, Fairfield Region
Clinical Laboratory Partners
Work where every moment mattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network Position SummaryThe Director will lead the strategic and operational execution of the Connecticut Orthopaedic Institute COI across the Fairfield Region helping it to become one of the nationrsquos leading Institutes for excellence and quality The Director is accountable for service line integration operational efficiency and financial performance while ensuring the highest standard of patient care and clinical excellence The Director will emphasize collaboration with medical and administrative leadership to drive orthopaedic service growth fiscal responsibility improve outcomes and deliver a seamless patient experienceKey AccountabilitiesSupports the vision of COI through collaboration with all participating surgical subspecialties including orthopaedics neurosurgery and podiatry Establishes a unique identity of the Institute in the local and national market by creating meaningful opportunities for physician engagement and involvement in the design and execution of servicesDevelops sustainability and growth strategies based on future market and orthopaedic landscape predictions Helps recruit and retain the finest healthcare workforce and fosters a strong working relationship with physicians and private practice stakeholdersStrong advocate for Institute colleagues and fosters a positive and inclusive work environment Establishes and sustains appropriate governance of the Institute to ensure strategic programmatic and operational planning Scale operational and program best practices across multiple sites helping ensure one standard of care Responsible for the successful execution of all operations throughout the continuum of the surgical episode within the Institutersquos Fairfield Region locations Helps standardize processes policies and care pathways to optimize patient flow and resource utilization Leverages resources to mitigate transfers out of the region and facilitate acceptance of appropriate transfers into the region Identifies and implements data driven performance improvement initiatives to enhance quality safety efficiency fiscal responsibility patient experience colleague experience and physician experience Seeks opportunities to optimize OR block utilization rate and access to the respective ORs Works collaboratively with perioperative leadership to enhance pertinent KPIs including but not limited to first case on time starts turnover time surgical site infections etcOversees the Institutersquos revenue and expense budget planning process preparation submission and performance Assists in the development of business development plans and ensures targets are achieved or exceeded Identifies opportunities develops strategies and executes on annual sustainable excellence and expense management initiatives In collaboration with regional stakeholders collates and prioritizes the annual capital request listAssists in the development of marketing community education and public relations strategies inclusive of a website Continuing Medical Education CME programs and multimedia to effectively expand recognition and profile regionally and nationally Works collaboratively with the marketing and senior leadership of COI in creating a market position strategy and a long range marketing plan Works with marketing to ensure media coverage of specialty eventstopics of interest and strategyIn collaboration with the Regional Director of Orthopaedic Quality and Safety partners with service line administrators nursing leadership and support services to establish standards of consistency in the quality of all services Ensures compliance and ongoing regulatory readiness for any site andor programmatic review as applicable to the Institute Establishes a framework for always ensuring compliance through organized rounds and periodic inspections Work where every moment mattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network Position SummaryThe Director will lead the strategic and operational execution of the Connecticut Orthopaedic Institute COI across the Fairfield Region helping it to become one of the nationrsquos leading Institutes for excellence and quality The Director is accountable for service line integration operational efficiency and financial performance while ensuring the highest standard of patient care and clinical excellence The Director will emphasize collaboration with medical and administrative leadership to drive orthopaedic service growth fiscal responsibility improve outcomes and deliver a seamless patient experienceKey AccountabilitiesSupports the vision of COI through collaboration with all participating surgical subspecialties including orthopaedics neurosurgery and podiatry Establishes a unique identity of the Institute in the local and national market by creating meaningful opportunities for physician engagement and involvement in the design and execution of servicesDevelops sustainability and growth strategies based on future market and orthopaedic landscape predictions Helps recruit and retain the finest healthcare workforce and fosters a strong working relationship with physicians and private practice stakeholdersStrong advocate for Institute colleagues and fosters a positive and inclusive work environment Establishes and sustains appropriate governance of the Institute to ensure strategic programmatic and operational planning Scale operational and program best practices across multiple sites helping ensure one standard of care Responsible for the successful execution of all operations throughout the continuum of the surgical episode within the Institutersquos Fairfield Region locations Helps standardize processes policies and care pathways to optimize patient flow and resource utilization Leverages resources to mitigate transfers out of the region and facilitate acceptance of appropriate transfers into the region Identifies and implements data driven performance improvement initiatives to enhance quality safety efficiency fiscal responsibility patient experience colleague experience and physician experience Seeks opportunities to optimize OR block utilization rate and access to the respective ORs Works collaboratively with perioperative leadership to enhance pertinent KPIs including but not limited to first case on time starts turnover time surgical site infections etcOversees the Institutersquos revenue and expense budget planning process preparation submission and performance Assists in the development of business development plans and ensures targets are achieved or exceeded Identifies opportunities develops strategies and executes on annual sustainable excellence and expense management initiatives In collaboration with regional stakeholders collates and prioritizes the annual capital request listAssists in the development of marketing community education and public relations strategies inclusive of a website Continuing Medical Education CME programs and multimedia to effectively expand recognition and profile regionally and nationally Works collaboratively with the marketing and senior leadership of COI in creating a market position strategy and a long range marketing plan Works with marketing to ensure media coverage of specialty eventstopics of interest and strategyIn collaboration with the Regional Director of Orthopaedic Quality and Safety partners with service line administrators nursing leadership and support services to establish standards of consistency in the quality of all services Ensures compliance and ongoing regulatory readiness for any site andor programmatic review as applicable to the Institute Establishes a framework for always ensuring compliance through organized rounds and periodic inspections Bachelor of Science is requiredTen plus years of clinical experienceFive plus years of progressive leadership experienceCurrent license in good standing to practice as a RN PT OT or APP in the State of ConnecticutHighly effective analytical organizational and problem solving skillsVisible leader with excellent interpersonal communication skills who relates well with all levels of the organizationA creative forward thinking leader with the proven ability to engage coach and mentor direct reports colleagues and other key stakeholdersAbility to develop and lead programs that align with the organization strategic directionWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your momentBachelor of Science is requiredTen plus years of clinical experienceFive plus years of progressive leadership experienceCurrent license in good standing to practice as a RN PT OT or APP in the State of ConnecticutHighly effective analytical organizational and problem solving skillsVisible leader with excellent interpersonal communication skills who relates well with all levels of the organizationA creative forward thinking leader with the proven ability to engage coach and mentor direct reports colleagues and other key stakeholdersAbility to develop and lead programs that align with the organization strategic directionWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your moment
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