Atlanta, GA, US
20 hours ago
Director of Labor Scheduling and Execution

Position Purpose:

The Director of Scheduling & Labor Execution is responsible for leading the strategy, systems, and support that enable effective scheduling and deployment of store labor across US stores. This role oversees a dynamic team focused on equipping field leaders and store teams with the tools, insights, and guidance needed to ensure labor is executed in alignment with customer demand, operational priorities, and workforce needs.

Key responsibilities include ensuring labor schedules are aligned with forecasted needs and business objectives, overseeing timely issue resolution and ongoing support for field leaders, driving continuous improvement in scheduling systems and processes, and leading innovation in how Home Depot deploys and manages labor at scale. The role also partners closely with Operations, HR, and Technology teams to ensure seamless integration of strategy, systems, and store execution.

This individual must bring a strong understanding of store operations, a passion for improving the associate and customer experience, and the ability to lead through complexity. They will play a key role in ensuring that our stores are equipped with the right people, at the right time, to serve our customers and drive business performance.

Key Responsibilities:

Partner with others across Home Depot to ensure operational areas are considered in project plans.Coordinate responsibilities of Operations Managers and Analysts. Support and partner withOperations Strategy Team in developing, staffing, piloting and implementing process improvementswithin the stores.Responsible for the overall project work flow and roll-out schedule in regard to operational area.Measure impact of changes and new projects on operational area.Remain up-to-date on operational area of expertise to meet requests for improvement and practicecontinuous process improvement.Partner with Field Implementation Managers to establish project metrics and tollgates in relation tooperational expertise.Use expertise in strategic thinking and process design to drive successful improvements inoperational area; work toward quick implementation and quick return on investment.Evaluate needs of multiple project requests and impact on operational area, aggregate data gatheredby Operations Analysts and ensure needs of projects are met.Selects, develops, and motivates assigned staff.


Direct Manager/Direct Reports:

Direct and indirect reports typically include 5 professionals and 14 support associates.Typically requires interpersonal skills for dealing with sensitive or controversial situations.Typically faces situations that have a variety of interpretations and require careful evaluation.Typically considers new approaches within general policies and short-term goals when solvingproblems.Typically expected to provide infrequent status reports to management only as appropriate.


Travel Requirements:

Typically requires overnight travel less than 10% of the time.


Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:

Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.Under regular pressure to meet deadlines, quotas and/or must frequently deal with difficult issues related to people or situations.


Minimum Qualifications:

Must be eighteen years of age or older.Must be legally permitted to work in the United States.


Preferred Qualifications:

MBA Degree preferred. 4 years management experience at The Home Depot preferred


Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Preferred Education:

No additional education


Minimum Years of Work Experience:

8


Preferred Years of Work Experience:

No additional years of experience


Minimum Leadership Experience:

None


Preferred Leadership Experience:

None


Certifications:

None


Competencies:

Proven financial analysis and business acumen.Strong understanding of Operations and area of expertise.Able to easily influence others.Strong analytical and problem solving skills.Excellent skills in communication and leveraging partnerships to benefit project objectives.Proven track record in management and leadership skills.Typically requires overnight travel 5% to 20% of the time.

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