Position Purpose:
The Director of Scheduling & Labor Execution is responsible for leading the strategy, systems, and support that enable effective scheduling and deployment of store labor across US stores. This role oversees a dynamic team focused on equipping field leaders and store teams with the tools, insights, and guidance needed to ensure labor is executed in alignment with customer demand, operational priorities, and workforce needs.
Key responsibilities include ensuring labor schedules are aligned with forecasted needs and business objectives, overseeing timely issue resolution and ongoing support for field leaders, driving continuous improvement in scheduling systems and processes, and leading innovation in how Home Depot deploys and manages labor at scale. The role also partners closely with Operations, HR, and Technology teams to ensure seamless integration of strategy, systems, and store execution.
This individual must bring a strong understanding of store operations, a passion for improving the associate and customer experience, and the ability to lead through complexity. They will play a key role in ensuring that our stores are equipped with the right people, at the right time, to serve our customers and drive business performance.
Key Responsibilities:
Partner with others across Home Depot to ensure operational areas are considered in project plans.Coordinate responsibilities of Operations Managers and Analysts. Support and partner withOperations Strategy Team in developing, staffing, piloting and implementing process improvementswithin the stores.Responsible for the overall project work flow and roll-out schedule in regard to operational area.Measure impact of changes and new projects on operational area.Remain up-to-date on operational area of expertise to meet requests for improvement and practicecontinuous process improvement.Partner with Field Implementation Managers to establish project metrics and tollgates in relation tooperational expertise.Use expertise in strategic thinking and process design to drive successful improvements inoperational area; work toward quick implementation and quick return on investment.Evaluate needs of multiple project requests and impact on operational area, aggregate data gatheredby Operations Analysts and ensure needs of projects are met.Selects, develops, and motivates assigned staff.
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