The IT Program Director is a senior IT leadership role accountable for the strategic direction, execution, and continuous improvement of enterprise-wide ERP systems, the Program Management Office (PMO), and Reporting & Analytics platforms. This role also oversees a network of process owners and SMEs to drive process optimization, training, and adoption of best practices across business functions..

 

Major Responsibilities/Activities:

ERP Program Leadership

Lead the end-to-end lifecycle of ERP initiatives, including planning, implementation, upgrades, and support. - Collaborate with business stakeholders to align ERP capabilities with strategic goals. – Oversee ERP solution architecture, vendor relationships, and system governance. – Ensure compliance with internal controls, data integrity, and audit requirements.

PMO Oversight

Direct the PMO to ensure consistent project governance, methodology, and reporting. – Prioritize and manage a portfolio of IT and business transformation projects. – Mentor project managers and ensure alignment with enterprise objectives.

Reporting & Analytics

Define and execute a data strategy that supports operational and executive decision-making. – Oversee the development and maintenance of dashboards, KPIs, and analytics tools (e.g., Power BI). – Partner with business units to ensure data accuracy, accessibility, and relevance.

Process Ownership & Training

Maintain and evolve a network of process owners and SMEs across key domains (e.g., Procure to Pay, Order to Cash, Record to Report, Workforce Management). – Drive continuous process improvement initiatives and standardization efforts. –

Develop and deliver training programs to ensure effective system use and process compliance

Minimum Requirements:

Bachelor’s degree in Information Systems, Business Administration, or related field (Master’s preferred). 10+ years of progressive IT leadership experience, including ERP program management. Proven experience managing cross-functional teams and enterprise-wide initiatives. Strong knowledge of ERP platforms (e.g., IFS, SAP), project management tools, and analytics platforms. Excellent communication

This job description reflects management’s assignment of essential functions; and does not prescribe or restrict the tasks that may be assigned

Mistras Group is an Equal Opportunity Employer/Veterans/Disabled

 

MISTRAS Group, Inc. is committed to equal employment opportunity. Employment decisions including initial hiring and all matters involving the terms and conditions of employment will be made without regard to any protected class under applicable law. If hired, the employment relationship is “At-Will,” which means that employment can be terminated at any time, and for any reason, at the option of either the Company or the employee.  Please direct questions about these policies to a MISTRAS Group, Inc. Human Resources representative. 

By submitting & signing , I hereby understand and agree to the terms and conditions of employment as outlined above.  I certify that the responses and information provided in this application (including any other supporting documentation such as a cover letter, resume, or transcript) are true and accurate to the best of my knowledge. I understand that misrepresenting or omitting information requested is cause for dismissal at any time, without notice. I hereby give the Company permission to contact schools, previous employers (unless otherwise indicated), references, and others disclosed in my application. 

Note to Applicants:

Smoking is prohibited in all indoor areas of the Company.  Employees may use designated smoking areas (if established) in accordance with applicable state and local law.

Rhode Island Applicants: The Company is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the state’s workers’ compensation law.

Initial (if applicable):    Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Initial (if applicable):    Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Mistras Group, Inc. is an Equal Opportunity Employer/Veterans/Disabled: