**Description:** **Our Purpose:** **We care for people so they can be their best.** Care comes from a place of empathy and authentic human connection. We **care** by truly seeing **people** and getting to know them as unique individuals so we can design and deliver personal experiences. We want to make a difference in the lives of all those we touch: colleagues, guests, owners, operators, community members, and shareholders. **Being your best** is about being your authentic self in each moment – engaged, fulfilled, and ready to take on the world. Through our values, we put our dedication to caring into action: **Respect:** · Be inclusive · Value diverse points of view · Care for people and your environment **Integrity:** · Tell and accept the truth · Honor your commitments · Take ownership and act with pride **Empathy:** · Truly listen · Respond with compassion · Walk in the shoes of others **Inclusion:** · Seek to understand · Encourage diverse viewpoints · Support each other to thrive **Experimentation:** · Be curious and continuously learn · Experiment & generate new ideas · Make things happen **Wellbeing:** · Prioritize self-care · Use fun as fuel · Build connections within your community At Hyatt Regency: **Brand Target:** Focused guests seeking a seamless, intuitive experience for specific occasions (Ambitious Loyalist) **Brand Promise:** To make travel free from stress and filled with success **Brand Principles:** · Designed for productivity & peace of mind · Tools to stay connected and energized · Stress-free environments for seamless gatherings · Responsible & empathetic service that anticipates needs Main Duties and Responsibilities: Administration · To ensure that the Department’s activities are aligned with the Corporate Human Resources Strategy, and that the Hotel Actions have been implemented where appropriate. · To represent the Human Resources function on the hotel's Leadership Committee. · To be responsible for co-ordinating and monitoring the activities of the Human Resources Division. · To prepare and update the Human Resources Departmental Operations Manual. · To ensure that the hotel is adhering to all Company/Hotel Human Resources Policies and Procedures. · To ensure that government-stipulated associate legislation is strictly followed and implemented. · To oversee the hotel's associate welfare programmes, ensuring that the benefits supplied are relevant and competitive in the local market place. · To ensure that the necessary Human Resources forms are forwarded to the Regional Human Resources Specialists promptly. · To conduct regular Departmental Communication Meetings. · Customer Service · To support the hotel’s focus on authentic hospitality by recruiting and training people who provide exceptional service to the hotel’s external customers (guests). · To ensure that Human Resources personnel provide the appropriate level of professional, courteous and caring service to other associates (internal customers) and other visitors to the division. Financial · To support the financial objectives of the hotel through proper and efficient management. · To prepare the Annual Human Resources Budget. · To maintain efficient staffing levels and payroll systems, helping Division/Department Heads to maximise productivity and minimise unnecessary payroll costs. · To research and propose competitive compensation/benefits/incentive packages. · To ensure that the Department's operational budget is strictly adhered to, that all costs are controlled and expenditures are properly approved. · To ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information. Marketing · To ensure that a strong Associate Communications Programme is implemented that maximises associate's awareness of Hyatt Hotels Corporation's Corporate Strategy and operating philosophy/concepts. Operational · To ensure that Associate Facilities are maintained to Hyatt Hotels Corporation's high standards of operation. Personnel · To ensure that all associates are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company/hotel policies and procedures. · To oversee the hotel's recruitment and selection process, providing Division and Department Heads with effective and efficient recruitment solutions. · To support the development of supervisory and management personnel in the hotel, through the implementation of an effective succession plan, coaching/mentoring programme and by assisting the Training Manager with selected School of Management courses. · To oversee the training and development function for all hotel associates. · To assist in the training of Human Resources associates making sure that they have the skills necessary to perform their duties in the most productive way. · To ensure a strong professional relationship with all levels of associates within the hotel, taking an active interest in their welfare, safety and development. · To ensure that all associates report for duty punctually, wearing the correct uniform and name tag at all times. To ensure that they maintain a high standard of personal appearance and hygiene and adhere to the hotel and department’s grooming standards. · To oversee the implementation of the People Brand in every department in the hotel. Other Duties · To maintain strong, professional relationships with relevant representatives from competitor hotels, business partners and other organisations. · To respond to changes in the Human Resources function as dictated by the industry, company and hotel. · To read the hotel's Associate Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety. · To attend training sessions and meetings as and when required. · To carry out any other reasonable duties and responsibilities as assigned. Core Skills · Produces Quality Work · The ability to produce high quality work in a consistent and reliable manner, in support of Hyatt’s standards and processes · Achieves Results · The ability to identify priorities, solve problems, produce desired results and be accountable for commitments · Promotes Teamwork and Collaboration · The ability to build relationships within and across functions, balance individual and team goals, respect others and value different perspectives. · Communicates Effectively · The ability to listen actively and identify appropriate messages and delivery methods to effectively influence others. · Shows Initiative and Resourcefulness · The ability to initiate action, make decisions, adapt, drive change, use resources efficiently and solve problems quickly, creatively and practically · Focuses on Customers · The ability to identify needs, shape actions and add value to relationships based on a central focus of customer satisfaction **Qualifications:** **Qualifications:** + Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree preferred). + 10 years of progressive HR experience, including senior management experience. + Professional HR certification (SHRM-SCP, SPHR, or CIPD) preferred. + Extensive knowledge of employment laws and HR best practices. + Proven leadership experience in talent management, organizational development, and employee relations. + Strong strategic planning, communication, and stakeholder management skills. + Experience driving organizational change and HR transformation initiatives. **Primary Location:** Jordan **Organization:** Hyatt Regency Aqaba Ayla **Job Level:** Full-time **Job:** Administrative **Req ID:** JOR000353 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.