The Forbes 5-Star Award winning Waldorf Astoria Beverly Hills offers the very best in California lifestyle and luxury. Its unique design will reinforce its pedigree of true distinction in creating those unforgettable experiences. Our hotel boasts 170 oversized guest room and suite balconies, and stunning views in every direction. The remarkable Waldorf Astoria Beverly Hills is conducting a selective search for their next Director of Housekeeping.

 Our Director of Housekeeping is responsible for directing and administering all Housekeeping operations at this Forbes 5-star rated hotel to ensure the overall cleanliness and product quality in the hotel's continuing effort to deliver unforgettable guest service and financial profitability.

 The Director of Housekeeping will report into the Hotel Manager and oversee a team of approximately 80 team members at this 170-room luxury oasis. The ideal candidate will have 3+ years' experience as Assistant/Director experience in a luxury hotel setting.  California labor union experience is required. 

What will I be doing?

As a Director of Housekeeping, you would be responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standardsLead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitationMonitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and rewardRecruit, interview and train team membersEnsure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulationsParticipate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments

The annual salary range for this role is $120,000 - $140,000 and is based on applicable and specialized experience.

 

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

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What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

QualityProductivityDependabilityCustomer FocusAdaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!