Job description / Role Job Type
Full Time Job Location
Saudi Arabia Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
General Management Company Industry
Travel, Hotel & Tourism Company description

Raffles & Fairmont The Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort with 361 rooms, eleven distinct dining concepts, including an overwater restaurant with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18-hole championship golf course, reflecting Fairmont's association as a world-class golf destination. It will set new standards in sustainable development, positioned on 200 km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites.

Job description

Raffles The Red Sea, located in the beautiful coastal city of Umluj, Saudi Arabia, is seeking a visionary and experienced Director of Housekeeping to join our luxury hospitality team. As the Director of Housekeeping, you will be responsible for overseeing all aspects of the housekeeping department, ensuring the highest standards of cleanliness and guest satisfaction in our world-class resort.

Responsibilities:

Develop and implement strategic plans to enhance housekeeping operations and guest experience Lead, mentor, and motivate a large team of housekeeping staff to deliver exceptional service Establish and maintain high standards of cleanliness and presentation throughout the property Manage departmental budgets, inventory, and expenses to optimize efficiency and cost-effectiveness Collaborate with other department heads to ensure seamless operations and guest satisfaction Implement and monitor quality control systems to maintain consistency in service delivery Stay updated on industry trends and implement innovative housekeeping practices Ensure compliance with all health, safety, and environmental regulations Handle guest complaints and concerns promptly and professionally Participate in executive committee meetings and contribute to overall hotel management strategies Qualifications Bachelor's degree in hospitality management or related field Minimum 7-10 years of experience in housekeeping management, preferably in luxury hotels or resorts Proven leadership skills with the ability to inspire and motivate teams Excellent communication and interpersonal skills Strong problem-solving and decision-making abilities Proficiency in budgeting and financial management In-depth knowledge of housekeeping operations, standards, and best practices Experience with hotel management software and technology Understanding of Middle Eastern hospitality standards and cultural awareness Ability to work in a fast-paced, dynamic environment Fluency in English; knowledge of Arabic is a plus Additional certifications in hospitality management are preferred Additional information Understanding of ultra-luxury guest expectations and brand alignment Experience in project coordination, scheduling, and document control during pre-opening stages Experience in pre-opening is a must A proactive, anticipatory approach with a strong sense of ownership and accountability Impeccable grooming and personal presentation aligned with luxury standards About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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