Shanghai, 31, CN
1 day ago
Director of Guest Relation

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. Director of Guest Relation is responsible to assist Director of Rooms in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration. You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. Director of Guest Relation is responsible to assist Director of Rooms in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. Director of Guest Relation is responsible to assist Director of Rooms in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration. You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations. Director of Guest Relation is responsible to assist Director of Rooms in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.

Ideally with a relevant Bachelor's degree. Minimum 2 years Rooms Division work experience as Manager or Assistant Manager in larger operation. Good problem solving, administrative and interpersonal skills are a must. It's will be better have related working experience in China luxury hotel.

Ideally with a relevant Bachelor's degree. Minimum 2 years Rooms Division work experience as Manager or Assistant Manager in larger operation. Good problem solving, administrative and interpersonal skills are a must. It's will be better have related working experience in China luxury hotel.

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