Job Requirements

Benefits of this Opportunity:

Career advancement opportunitiesIncremental increases of hourly rateResponsibility for scheduling front desk staffA voice in management decisionsParticipation in the hiring processThe capacity to improve the business

Responsibilities:

Understand and possess all the necessary skills relative to all of the jobs that you are responsible to trainHandle the interviewing and hiring of all front desk, bellman, concierge, and pbx personnelPrepare front desk schedules in accordance with staffing guidelinesAssist in labor management; provide supervision according to the productivity standards of our hotel and our company.Complete the training and certification of all front desk, bellman, concierge, and pbx personnelAttend all required meetingsReview the job performance of all staff within Pyramid GuidelinesConduct necessary meetings and ongoing trainingMaintain the condition of your area and equipmentInsure that you are in accordance with all Pyramid Hotels accounting standardsFollow all standards set forth by the hotel and the company

General Duties

As a Director of Front Office Operations, your job is to supervise the front desk staff, guest service representatives (concierge and bell service staff). You will also be expected to communicate on a daily basis with the night audit.

Work Experience

 The Qualities Necessary to Succeed:

A commitment to the quality and performance guidelines and your role as a Director of Front Office.Effective communicationThe desire and ability to learn and advanceA flexible scheduleProfessional experience and skills for your positionProfessional appearance and demeanor


Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.