Job Description

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We are seeking a passionate and dedicated Director of Food & Beverage to lead our diverse restaurant teams. This role involves improving revenue, profitability, and service quality goals, ensuring efficient operations, and delivering exceptional patron experiences. 

As the Director of Food & Beverage, you will lead the Academy’s service experiences, ensuring every dining moment reflects artistry, authenticity and warmth for our valued patrons. You will oversee all restaurant, bar and banquet operations within the Academy, collaborating with our kitchen and operations team.

Responsibilities

Oversee all food and beverage operations, ensuring high-quality, innovative, and culturally relevant dining experiences that reflect Rosewood’s luxury standards.Lead and mentor the service teams to drive innovation, partnerships and collaborations, and exceptional patron service.Manage the Food and Beverage budget, optimizing costs while maintaining quality, profitability, and operational efficiency.Ensure seamless execution of dining services, including restaurants, bars, banquets, and in-room dining, to enhance patron satisfaction and operational flow.Monitor and maintain compliance with food safety, hygiene, and local regulatory standards, as well as Rosewood’s brand policies.Design and implement training programs to enhance beverage knowledge, and luxury service.Analyze patron feedback through reviews, surveys, and direct interactions, implementing improvements to elevate dining experiences and address concerns promptly.Work closely with other departments, such as Marketing, Admissions, Events & Partnership, to create unique dining events, promotions, and experiences.

Qualifications

Bachelor’s degree in Hospitality Management, Business Administration, or related fields; post-graduate qualifications are a plus.Minimum of 10 years of progressive experience in food and beverage management, with at least 4 years in a leadership role within a luxury hotel or resort.Proven ability to lead diverse teams, with strong interpersonal and communication skills to inspire staff and collaborate with stakeholders.Deep knowledge of culinary trends, beverage programs, and luxury dining, with a passion for creating memorable patron experiences.Skilled communicator and people leader with a passion for hospitality and cultural excellence.Fluent in English; Cantonese or Mandarin an advantage.