Job description / Role Job Type
Full Time Job Location
Egypt Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
General Management Company Industry
Travel, Hotel & Tourism Company description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo!

Job description Develops a food and beverage operating strategy that is aligned with the brand's business strategy and leads its execution. Ensures integration of departmental goals in game plans. Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations. Hires food and beverage leadership team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation. Ensures new hires participate in the department's orientation program and receive the appropriate new hire training to successfully perform their job. Controls the food and beverage operations according to the principles determined by management. Monitors the food and beverage operations in line with the procedures determined by hotel management, sets targets, communicates and ensures adoption of these targets. Communicates decisions from general management to subordinate employees, implements and ensures implementation of these decisions in the best manner. Manages all business and functions of the food and beverage department. Maximizes the department's profitability through operations. Manages operations to ensure the highest quality delivery of food and beverage products and service. Controls and analyses the following points: Sales and costs. Display quality and service standards of food and beverage products. Ensures proper use, protection, and maintenance of departmental utensils. Conducts activities to increase customer satisfaction and enhance service quality. Mentors and follows up on monthly employee turnover. Consolidates business relationships between employees in the department. Responsible for preparing training programmes for the food and beverage department and the training of employees in the department. Organises meetings to obtain data and achieve results. Prepares and offers new menus and beverage lists, taking into account the purchasing power of guests and the region. Makes plans with department managers to deliver successful organisations within the hotel. Attends departmental meetings and management meetings according to the hotel management calendar. Updates the following areas related to food and beverages according to the hotel's policies and procedures: Finance, standards, employees and training, outlets, and recreation/entertainment. Conducts promotional activities to increase sales and meetings for banquet organisations. Ensures protection, maintenance, and replacement of materials and utensils. Prepares and monitors monthly and annual food and beverage departmental budget. Arranges for minimum and maximum storage of materials and utensils that belong to the food and beverage department. Contributes to preparing the hotel's income plans and marketing programmes. Researches opportunities for professional self-development. Delivers the income and expenses of the food and beverage department in line with the facility's budget discipline. Develops plans based on data from previous years. Determines staffing requirements (such as permanent, seasonal, and interns) for the following year, in line with budget availability and upon the General Manager's approval. Creates the necessary motivational environment to ensure and increase productivity and success of current staff and develops necessary arguments to ensure employees' commitment to the facilities. Ensures order and control of communication, as effective communication increases productivity in the food and beverage department. Reviews departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis. Conducts brainstorming sessions and group work to unleash employees' talents. Takes part in the food safety team and attends management review meetings. Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action. Supports environmental responsibility by participating in activities to protect biodiversity, sharing responsibilities to increase environmental knowledge, and carrying out necessary trainings. Implements necessary warnings and departmental trainings to save energy inside the facility and follows through on decisions taken for energy saving. Ensures proper waste elimination and collection to reduce environmental pollution and harmful effects, leading staff accordingly. Ensures safe handling, storage, and use of chemicals in accordance with laws, controlling and reducing chemical contamination. Carries out all responsibilities related to quality management and food safety management systems implemented at the facilities. Performs all other duties assigned by managers and hotel management not specified in this job description. Qualifications Professional experience: Minimum of 3 years' experience in a similar position. Operational excellence: Strong background in operations management with a clear focus on guest satisfaction. Personal drive and passion: Highly self-motivated with a genuine passion for food and beverage service and excellence. Industry background: Experience working with a reputable or international hotel chain is strongly preferred. Leadership skills: Demonstrated ability to lead teams, handle high-volume operations, and uphold brand standards. Additional information

Your team and working environment:
In one to two sentences, introduce the team, property, or office environment in a way that reflects the culture.

Our commitment to diversity and inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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