Director of Food &Beverage / 料飲部長
Hyatt
Job Responsibilities (Director of Food Beverage)Oversee all Food Beverage operations and ensure alignment with Andaz brand standards.Drive financial performance through budgeting, forecasting, cost control and revenue strategies.Lead the development of annual business and marketing plans for all outlets and banquet operations.Ensure smooth daily operations by maintaining updated departmental manuals and effective communication.Monitor service quality on the floor, provide coaching, and ensure exceptional guest experiences.Handle guest and internal customer inquiries and complaints with professionalism and efficiency.Maintain product quality by reviewing menus, monitoring offerings, and evaluating market trends.Lead recruitment, training, performance evaluations, and team development for all FB employees.Ensure compliance with financial, safety, hygiene, and licensing regulations.Build strong relationships with business partners and competitors, driving continuous improvement and innovation.Job Responsibilities (Director of Food Beverage)Oversee all Food Beverage operations and ensure alignment with Andaz brand standards.Drive financial performance through budgeting, forecasting, cost control and revenue strategies.Lead the development of annual business and marketing plans for all outlets and banquet operations.Ensure smooth daily operations by maintaining updated departmental manuals and effective communication.Monitor service quality on the floor, provide coaching, and ensure exceptional guest experiences.Handle guest and internal customer inquiries and complaints with professionalism and efficiency.Maintain product quality by reviewing menus, monitoring offerings, and evaluating market trends.Lead recruitment, training, performance evaluations, and team development for all FB employees.Ensure compliance with financial, safety, hygiene, and licensing regulations.Build strong relationships with business partners and competitors, driving continuous improvement and innovation.QualificationsProven leadership experience in FB management within luxury hotels or comparable operations.Strong financial acumen, including budgeting, forecasting, cost control, and profit optimization.Demonstrated success in team leadership, talent development, coaching, and performance management.Ability to elevate guest experience through service quality enhancement and operational innovation.Excellent cross-departmental communication and collaboration skills.
Working knowledge of marketing, PR opportunities, and product development in hospitality.
Creative, flexible, and open-minded approach aligned with the Andaz brand spirit.Thorough understanding of hygiene, safety, and compliance standards.Strong professional presence and commitment to Hyatt’s Values and Culture.QualificationsProven leadership experience in FB management within luxury hotels or comparable operations.Strong financial acumen, including budgeting, forecasting, cost control, and profit optimization.Demonstrated success in team leadership, talent development, coaching, and performance management.Ability to elevate guest experience through service quality enhancement and operational innovation.Excellent cross-departmental communication and collaboration skills.Working knowledge of marketing, PR opportunities, and product development in hospitality.
Creative, flexible, and open-minded approach aligned with the Andaz brand spirit.Thorough understanding of hygiene, safety, and compliance standards.Strong professional presence and commitment to Hyatt’s Values and Culture.
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