Job Description:
Arrow Electronics is seeking a strategic, data-driven leader to develop and scale data-centric capabilities that drive our digital, marketing, customer, and sales enablement strategies. This role will define the vision and roadmap for leveraging data to enable personalized experiences, prescriptive recommendations, segmentation, and omnichannel engagement. Working closely with IT and cross-functional teams, you’ll lead initiatives ranging from lead scoring models and personalization engines to A/B testing and behavioral analytics—helping deliver impactful customer experiences and measurable business outcomes. This position reports to the Vice President of Digital for Arrow’s Global Components business.
What You Will Be Doing
Develop the vision, strategy, and roadmap for data-centric capabilities to:
Enable personalized experiences across our omnichannel servicing model
Power prescriptive recommendations for customers and internal teams
Optimize key digital, marketing, supplier, and customer management processes
Deliver a scalable segmentation strategy for marketing, supplier, and sales enablement
Build and manage these capabilities in partnership with IT and cross-functional teams through continuous optimization and improvement. Examples include:
Lead scoring methodology
Personalization model
Marketing segmentation methodology
Predictive cross-sell/up-sell engine
Account-based marketing
Customer journey orchestration and activation
Agentic AI digital customer service capability
Develop and execute an A/B testing strategy to optimize digital experiences and marketing efforts, using data-driven insights to:
Evaluate performance
Refine strategies
Enhance customer engagement
Contribute to continuous improvement across digital platforms
Own and deliver digital behavioral analytics to support business strategies by ensuring:
A scaled operating model with self-serve capabilities
Continuous improvement informed by stakeholder feedback
Data integrity, governance, and appropriate controls
Serve as a subject matter expert on data strategy:
Partner with colleagues to evolve digital, marketing, and customer strategies
Advise leadership on data trends, best practices, and emerging capabilities
Drive the digital enablement of customer experience and broader business initiatives
What we are looking for:
BA/BS degree in Marketing, Mathematics, Computer Science, Business Analytics or equivalent.
15+ years of data product or customer analytics experience in complex global companies, including building and leading high performing product/capability teams and proven track record of driving adoption of data-centric tools and capabilities.
Demonstrated ability to create shared vision, inspire collaboration, and drive change with momentum. Able to influence and align thinking across businesses and teams.
Deep technical background in analytics and applied data science, including experimentation, optimization techniques, data engineering and architecture, statistics modeling, predictive modeling, and behavioral analytics.
Experience with marketing platforms, including web analytics tools (Adobe Customer Journey Analytics, Google Analytics), marketing automation (Eloqua), account-based marketing (Demandbase), and CRM (Salesforce).
Experience enabling organizations with advanced data-driven capabilities such as predictive customer insights and customer journey analytics, and developing data-driven experience including personalization and omni-channel customer journey orchestration.
Experience working alongside technical teams to guide both business and technical teams through the process of prioritizing, designing, and delivering solutions that drive business value, enhance operational efficiency, and support long-term organizational goals, as well as knowledge in translating technical requests into tangible business outcomes.
Hands-on technical experience with proficiency in SQL, data visualization (Tableau, Looker, etc.), Azure Databricks, Google BigQuery, statistical modeling applications (Stat, SAS, or SPSS) and advanced analytical tools.
Effective communicator: A track record of presenting insights and related high priority topics to executives and peers. Comfortable with public speaking and facilitating large group sessions. Clear communicator with ability to simplify and effectively communicate complex concepts.
Excellent collaboration skills working with internal and external stakeholders and across both business and technical teams. High degree of personal integrity; culturally sensitive & empathetic.
Work Arrangement:
Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership.
What’s In It For You :
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
And more!
#LI-MV1
Annual Hiring Range/Hourly Rate:$157,500.00 - $251,625.00Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location:US-CO-Colorado (Remote Employees)
Time Type:Full time
Job Category:Business SupportEEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.