Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role: 
The Director of Config Build, Discovery & Automation will play a pivotal leadership role within the Asset and Operations team, responsible for the strategic and operational management of the Configuration Management Database (CMDB) and its supporting discovery and automation capabilities. This position will be based in Hyderabad and will report directly to the Senior Director of Asset Config and Configuration Management. 

 

As a senior leader, this role will oversee a team of configuration management engineers and analysts, ensuring the accuracy, completeness, and integrity of configuration data across the enterprise. The Director will drive the development and implementation of scalable operational practices, automation strategies, and data stewardship standards to support IT operations, service management, and compliance. This role requires deep technical expertise in ServiceNow, network topology, cloud infrastructure, and ITOM best practices, along with strong leadership and stakeholder engagement skills. 

Your Role Accountabilities: 

Leadership & Strategy 

 

Lead the configuration management function, setting the strategic direction for CMDB operations, discovery, and automation. 

Develop and execute a roadmap for CMDB maturity, aligning with enterprise IT, cloud, and service management goals. 

Foster a high-performance culture within the team, emphasizing innovation, accountability, and continuous improvement. 

 

Operational Management 

Oversee day-to-day operations of the CMDB, ensuring data accuracy, completeness, and alignment with governance standards. 

Establish and maintain operational procedures for managing scan failures, remediation workflows, and CI lifecycle management. 

Ensure integration of discovery data with CMDB and alignment with service mapping and ITSM processes. 

 

Team Leadership & Technical Stewardship 

Lead and mentor a team of configuration engineers and analysts, promoting best practices in data stewardship and automation. 

Provide technical guidance on network topology, cloud computing, and hybrid infrastructure modeling within the CMDB. 

Ensure the team is equipped with the tools, training, and support needed to deliver high-quality configuration data. 

 

Discovery & Automation Enablement 

Drive the implementation and optimization of ServiceNow Discovery and automation frameworks. 

Collaborate with infrastructure and platform teams to ensure accurate and timely population of the CMDB. 

Leverage scripting, MID Server configurations, and integration tools to enhance discovery coverage and reliability. 

 

 

Stakeholder Engagement & Governance 

Partner with ITSM, ITOM, security, and enterprise architecture teams to ensure CMDB supports operational and compliance needs. 

Act as a key liaison for audits, risk assessments, and governance reviews related to configuration data. 

Communicate complex technical concepts to non-technical stakeholders and executive leadership. 

Qualifications & Experiences: 

 

10+ years of experience in IT operations, configuration management, or ITOM, with at least 5 years in a leadership role. 

Proven experience managing enterprise CMDBs and implementing ServiceNow Discovery and Service Mapping. 

Strong understanding of network infrastructure, cloud platforms (AWS, Azure, GCP), and hybrid environments. 

Expertise in ServiceNow CMDB architecture, CI class modeling, and data governance. 

Demonstrated success in leading high-performing technical teams and managing cross-functional initiatives. 

Bachelor’s degree in Computer Science, Information Systems, or a related field (Master’s preferred). 

 

Not Required but preferred experience: 

ServiceNow certifications (e.g., Certified Implementation Specialist – Discovery, Service Mapping, CMDB). 

ITIL Foundation or higher-level certifications (e.g., ITIL Strategic Leader). 

Experience with automation tools, scripting (JavaScript, PowerShell), and integration platforms. 

Familiarity with enterprise architecture frameworks and IT compliance standards. 

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.