Director of Commercial Property Management
Location: Michigan (with oversight of select out-of-state assets)
Company: Friedman Real Estate

If you are a strategic leader with strong analytical, operational, and interpersonal skills, consider joining Friedman Real Estate as our Director of Commercial Property Management. This is a high-profile leadership opportunity to manage a diverse portfolio of office, industrial, and retail properties across Michigan and select national markets.

About the Role:

As Director, you will lead the overall operations, financial performance, and client/tenant satisfaction of your assigned portfolio. You’ll oversee a team of property managers and site staff, while working closely with senior leadership to deliver best-in-class property management services.

You’ll be responsible for operational oversight, budgeting, capital planning, vendor and contract management, and both client and tenant relationship management. This role reports directly to the Managing Director of Commercial Property Management and plays a critical role in shaping our management strategy and execution.

Key Responsibilities:

Property Operations

Oversee day-to-day property operations across a multi-state commercial portfolio. Negotiate, implement, and monitor service/vendor contracts to ensure top-tier performance. Enforce lease compliance including rent collection, lease administration, and default resolution. Maintain building safety, mechanical systems, and infrastructure integrity. Oversee capital improvements and tenant build-outs. Ensure proper insurance coverage for properties, tenants, vendors, and contractors.

Financial Oversight

Develop, manage, and monitor property budgets and financial reporting. Review and analyze monthly operating statements and proactively address variances.

Client & Tenant Relations

Serve as the primary point of contact for property owners and tenants. Build strong, responsive relationships to ensure satisfaction and long-term retention. Actively gather and respond to feedback to continually improve service delivery.

Leadership & Team Development

Manage and mentor a team of junior property managers and site staff. Participate in recruiting, onboarding, and training of new team members. Foster a high-performing, collaborative team culture aligned with Friedman’s values.