**Description:** The Director of Catering Events & Sales, reporting to the Director of Sales and Culture/Wellbeing, as well as senior leadership, the Director of Events & Catering is responsible for leading all aspects of conference services and catering sales operations. This role ensures the flawless execution of meetings, banquets, weddings, and special events, while maintaining the highest standards of luxury service. Combining strategic sales leadership with hands-on operational oversight, the Director drives exceptional guest experiences, optimizes revenue opportunities, and fosters strong cross-departmental collaboration to uphold brand excellence. **Qualifications:** + Minimum of 2 years of experience as Director of Events or 4 years as Conference Services Manager (or similar role) within a luxury hotel environment + To demonstrate proven creativity and in-depth expertise in event design, including concept development, layout planning, and guest experience optimization. + Advanced proficiency in professional sales techniques, including prospecting, needs analysis, closing strategies, and client support + Strong analytical capabilities and strategic mindset for sales planning, pricing strategies, and revenue optimization. + Excellent verbal and written communication skills, with the ability to negotiate, influence, and build lasting relationships with clients and colleagues. + Proficient in Microsoft Office and hotel sales/catering platforms such as Delphi, Envision, Social Tables, or equivalent systems. + Outstanding organizational, presentation, and time management skills, with the ability to handle multiple priorities effectively. + Self-motivated and able to perform under pressure in fast-paced, deadline-driven environments while maintaining professionalism. + Solid financial acumen, including experience in data analysis, budget management, and performance forecasting. + Flexible availability to work evenings, weekends, and holidays in alignment with business needs. **Primary Location:** MX-ROO-Mayakoba **Organization:** Alila Mayakoba **Job Level:** Full-time **Job:** Sales **Req ID:** MAY000692 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.