At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job TitleDirector of Automation Solutions
LocationCleveland
FacilityRemote Location
DepartmentFinance Transformation-Finance
Job CodeT36021
ShiftDays
Schedule8:00am-5:00pm
Job Summary
Job Details
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.
As Director of Automation Solutions, you will provide strategic leadership for enterprise automation and decision support initiatives across the organization. In this role, you will oversee the implementation, maintenance and strategic use of decision support systems (EPSi), the dashboard data warehouse (DDW), business intelligence platforms and intelligent automation solutions using technologies such as Microsoft Power Platform and Azure services. You will partner with clinical, operational and technology leaders to identify automation opportunities, drive innovation through AI and lead initiatives in cost accounting, data management, financial analysis, and service line reporting while ensuring data quality and platform reliability. Additionally, you will manage and mentor development teams and automate high-volume, repetitive processes such as revenue cycle, patient access, prior authorizations and claims workflows to improve efficiency, scalability and patient experience through faster responses, reduced delays and more seamless care coordination.
A caregiver in this role works remotely from 8:00 a.m. to 5:00 p.m., with availability during core business hours and occasional variability for early starts (7:30 a.m.) or late ends (5:30 p.m.).
Candidates must reside in Ohio and be available for approximately 10% on-site presence, for pre-planned strategic meetings or vendor sessions.
A caregiver who excels in this role will:
Assure data quality and consistency through reconciliation and audit procedures.
Coordinate DSS training and educational programs.
Complete service line reporting and analytics, statistical reporting, operating statements and monthly financial reporting.
Perform direct reporting and analytics function related to ad hoc patient-level, service line and financial reporting.
Develop and implement strategically related new or improved analytical tools.
Direct review and monitor quality protocols.
Direct strategic vision of DDW and EPSi.
Collaborate with all finance functions to alleviate data replication and enhance efficiency.
Support enterprise business intelligence programs.
Perform quality control and EPSi activity costing.
Implement and monitor appropriate controls, audits and analysis.
Collaborate to identify and implement cost savings initiatives.
Collaborate with IT to strategically develop and maintain optimum ELT processes
Maintain necessary structures.
Other duties as assigned.
Minimum qualifications for the ideal future caregiver include:
Bachelor's Degree in Accounting, Finance or Economics
10 years of health care experience that includes decision support, business intelligence/data warehouse experience in a multi-hospital health care environment
Excellent verbal/written communications, analytical, interpretive and interpersonal skills
Preferred qualifications for the ideal future caregiver include:
Knowledge of platforms such as Microsoft Power Platform, Azure services and related integration technologies
Strong technical foundation in databases, RPA, automation, or technical/business process roles
Knowledge of EPIC
Background/experience in healthcare (e.g., Cleveland Clinic, Mayo Clinic), accounting/finance firms, IT, or technology companies such as startups, Apple, Deloitte, etc.
Physical Requirements:
Ability to communicate and exchange accurate information.
Ability to perform work in a stationary position for extended periods.
Ability to work with physical records or operate a computer or other office equipment.
In some locations, ability to travel throughout the hospital system.
In some locations ability to move up to 25 lbs.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities