At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Leadership and Learning team focuses on growing great leaders and developing the critical skills that support the business. The Director of Leadership Development Programs will oversee a range of relevant development programs and resources to enable colleagues to grow and develop across the spectrum of leadership capability.

Partnering with the business, Colleague Strategic Partners, and multiple other stakeholders across the enterprise, the candidate will bring thought leadership and a strong ability to leverage research to bring innovation and results to amplify colleague development. The position requires the ability to deliver high quality work in a fast-paced dynamic environment to support developing business needs. Successful candidates will be strategic partners, results-driven, adaptable to change, have an external and enterprise mindset, and able to handle competing priorities within tight deadlines. 

How will you make an impact in this role?

Oversee our enterprise leadership development program design, delivery and compliance to deliver bespoke, high-impact growth opportunities for leaders across the enterprise (e.g. Leadership @ Amex, Accelerate Leadership Development Program, etc.)

Develop select and purposeful enterprise leadership development resources and tools to complement leadership program offerings colleagues in accelerating their development and career growth

Reinforce and integrate Leadership Behaviors and Blue Box Values across all leadership development programming efforts across the enterprise

Partner with leaders within Colleague Experience Group and business teams to assess, consult, integrate and amplify leadership development best practices across the enterprise

Lead external partner relationships and vet new partnerships; work closely with vendor partners to design, deliver and evaluate tools, offerings and programs

Measure ongoing effectiveness and impact of tools and programs, drive decision-making based on Return of Investment

Conduct ongoing research on external best practices and recommend strategies for continuous improvement. Develop forward looking practices

Partner with Risk, Privacy and Compliance teams to ensure strong governance and risk controls in place

Minimum Qualifications

8+ years’ experience in HR with extensive experience in Learning and Development

 Proven track record in designing and developing innovative colleague experience strategies with a focus on leadership and learning solutions  

Experience in designing and delivering high-quality, end-to-end colleague-centric strategies as a self-starter with outstanding strategic thinking, and a solution-focused mindset 

Experience and/or strong understanding in range of leadership development strategies as well as their applicability and purpose

Demonstrated ability to apply analytical skills to understand complex problems and root causes, and to make data‐driven recommendations 

Demonstrated ability to gather internal and external insights to understand and identify needs and systematic solutions at scale, intellectual courage and curiosity 

Strong consulting and relationship building skills across stakeholders, and comfort in influencing decisions and outcomes

Ability and desire to operate in the gray and learn quickly; flexibly adjust to navigate a variety of situations, individuals, and groups; persevere in the face of obstacles and challenges

Excellent communication and presentation skills; strong executive presence

Experience leading people and/or teams 

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.