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Job TitleDirector Institute II - Heart, Vascular, and Thoracic Institute
LocationCleveland
FacilityCleveland Clinic Main Campus
DepartmentCardiovascular Med Main-Heart Vascular & Thoracic Institute
Job CodeT97968
ShiftDays
Schedule8:00am-5:00pm
Job Summary
Job Details
Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
The Institute Director holds comprehensive operational, budgetary, and financial oversight for multiple cardiovascular specialties, including Vascular Medicine, Preventive Cardiology, Women’s Cardiovascular Center, Heart Failure, and Interventional Cardiology. You will oversee clinical staffing for regional Vascular Medicine and Heart Failure teams, as well as specific work groups such as Administrative Assistants, hospital-based Vascular Technicians, and Cardiopulmonary Rehabilitation, managing staffing, operations, and capital budgets across the health system. Additional responsibilities include financial and staffing oversight for the Cath Lab and close collaboration with Transplant services.
The role requires managing a diverse scope with varying physician leadership styles, necessitating strong relationship-building, effective communication across care teams, conflict resolution, and navigating HR challenges. A key focus includes managing growing workloads and staffing concerns while utilizing reporting tools like dashboards and management engineering reports to inform decision-making.
A caregiver in this position works M-F, from 8:00AM—5:00PM.
A caregiver who excels in this role will:
Manage and monitor provider volume, access, and productivity.
Collaborate with physician and APP leadership to optimize provider productivity. Responsible for maintaining a productive provider schedule (weekly or inpatient service).
Manage provider template design, decision tree and provider fill rates (outpatient institutes).
Lead team responsible for provider recruitment, onboarding, and offboarding.
Manage provider allocation to exam room, OR, and procedure blocks provided by market teams and partner with market to support facility space utilization.
Work with hospital teams to enable hospital throughput.
Partner with ambulatory operations for inbound and outbound patient scheduling (outpatient institutes).
Partner with Ambulatory Operations and Access Team to ensure scheduling algorithms and standard work are optimized routinely (outpatient institutes).
Work closely with local teams to ensure they are structured to meet patients served and growth targets.
Align practices within market to enterprise standards established by Institute. Implements practice support models and ensures coordination between local provider support teams.
Service line financial performance (patient level encounter reporting): revenue per encounter, cost per encounter, contribution margin, LOS observed to expected. Accountable to achieving service line revenue expectations within a market.
Evaluate profitability of services at each location to inform appropriate site of service.
Consult market and shared services on opportunities for revenue enhancement and cost reduction opportunities.
Executing strategic growth plans, provider recruitment, and programmatic development according to the long-term strategic plan.
Implement new practice models, adoption of new technology and expansion of novel clinical services within a market.
On behalf of the Executive Director, may be asked to consult teams in different markets to drive clinical and operational standards across the Cleveland Clinic.
Other duties as assigned.
Minimum qualifications for the ideal future caregiver include:
Bachelor's Degree in Business, Health Care Administration or a related field and five years of progressively responsible experience, including supervisory experience
OR Master’s Degree and three years of experience
Strategic Leadership Skills: Essential for guiding diverse teams and aligning complex operations with organizational goals
Relationship Building Skills: Crucial for fostering trust and collaboration among physician leaders, staff, and interdisciplinary teams
Operational & Financial Acumen Skills: Needed to effectively manage budgets, staffing, and resources across multiple departments and initiatives.
Communication Skills: Vital for clear, consistent messaging across a broad spectrum of caregivers and stakeholders
Problem Solving & Conflict Resolution Skills: Important to navigate HR challenges, resolve team conflicts, and maintain a productive work environment
Preferred qualifications for the ideal future caregiver include:
Master's Degree
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Ability to perform work in a stationary position for extended periods.
Ability to operate a computer and other office equipment.
Ability to communicate effectively and exchange accurate information.
Ability to travel throughout the health system.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required for procedures.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities