**Description** This position is incentive eligible. **Introduction** Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Director InfrastructureHCA Healthcare **Benefits** HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** We are seeking a Director Infrastructure for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply! **Job Summary and Qualifications** The CSG ITG Director, Infrastructure, serves as a strategic visionary leader to create, manage, and execute technological roadmaps to support CSG service lines such as Physician Practices, Lab Service Line, Hospital-Based Providers, etc. This includes creating and implementing an application cloud strategy for migration from on premise infrastructure to HCA’s cloud environment, as well as reviewing current application/server configuration and architectural designs to address aging infrastructure and scalability. The Director, Infrastructure manages project and operational teams as necessary to support CSG service lines. This includes technical infrastructure support for eClinicalWorks (EMR) projects and other service line specific applications. The position will assist with eCW SOX compliance and general controls, as necessary to maintain a compliant status. Should infrastructure span to the UK, the position will support and enforce GDPR compliance. The Director, Infrastructure manages CSG ITG system operations to be “operationally quiet” including leveraging system monitoring tools, implementing continuous support improvement efforts, and working through system lifecycle processes to ensure aging or accruing infrastructure and scalability is addressed. The position will help ensure adherence with HCA enterprise operational standards and policies. The Director, Infrastructure collaborates with CSG/ITG leaders and stakeholders providing direction and technology implementation support to ensure effective project execution is aligned with CSG operational roadmaps and enterprise standards and policies. **Responsibilities:** % of Time Description of Responsibility 30% Leadership and Guidance + Scope Management – Identification and oversite of scope, risk, and execution. + Schedule Management – Accurately scopes out length and difficulty of execution for projects. Measures performance to schedule, is able to anticipate schedule issues and risk areas, and recommends proactive corrective action. + Resource Management – Projects future needs and identifies capacity risks/issues, works with Resource Managers to resolve risks and/or personnel concerns. + Risk/Issue Management – Oversee the execution of technical projects to ensure risks and issues are managed proactively for success with no impact to project requirements. Guides team and Stakeholders through Risk/Impact analysis. Anticipates complex cross-function issues and facilitates resolution. Escalates issues to executive leadership with the proper balance of urgency. + Financial Management – Leads and oversees the cost estimating/planning process for projects with a focus on scope, standards, and operational risks. Gathers and compiles the project budget including capital and operating expenses including equipment components and follows HCA accounting/financial processes. + Personnel Management – Supervises and assumes responsibility for team members, evaluates work performance, and makes recommendations for personnel actions. + Leading/Mentoring Others – Provides effective leadership for the team. Establishes and maintains an environment of engagement, trust, and empowerment. Directing with humility and openness. 30% Relationship Management + Team Leadership – Fosters team environment, both internally and with external project leaders. Facilitates cooperation across organizational groups, able to elicit cooperation and anticipate possible/probable team dynamics issues and proactively implements adjustments (e.g. team building activities) to maintain or improve team dynamics; Drives team decision-making supported by all parties and ensures alignment of decisions with organizational missions, values, and priorities. + Conflict/Crisis Management – Helps other team members remain calm in crisis situations, guides the team to fully understand the issue and assess urgency, develops and assess solution options, manages stakeholder communication and decision needs, and drives to the best solution. + Managing Expectations – Manages expectations for projects by ensuring stakeholders and team members have a common understanding of project expectations, risks, and requirements for success. + Customer Trust & Confidence – Possesses a proven track record. Effectively manages customer expectations by establishing relationships, transparent communications, and factoring business needs into project decisions. 20% Communications + Stakeholder Communications – Effectively communicates technology concepts and principles across all Stakeholder levels. Comfort level and appropriate interactions with Leadership with little to no guidance. + Effective Negotiation – Successfully negotiates with internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and assertive as well as diplomatic. + Communication Skills: Oral, Written, Listening – Ability to prepare and deliver effective written communication to all levels of leadership. Effectively listens and appropriately responds in both planned and unplanned situations. 20% Process and Organizational Management + Business Acumen – Possesses a strong understanding of how healthcare companies/organizations work. Understands how technology solutions can impact operational effectiveness. Is aware of current policies, practices, trends, technology, and information affecting the HCA business and organization. + Process Improvement Focus – Visionary focus on technology impact within HCA environments. Seeks to understand, access, and effectively communicate solutions. Assists in the continuous improvement and measurement of the acquisition program with oversite for process effectiveness and efficiencies. + Critical Thinking/Decision Making – Comfortable making significant decisions for complex technical requirements, maintaining adherence to standards, policies, and governance. + Other duties as assigned. **Education:** + Technical Training Certifications preferred + Associate's degree preferred + Bachelor’s degree required + Master’s degree preferred **Experience:** + 5 or more years required + 7 or more years preferred + Prefer 8+ years of IT experience, including 4+ years managing large, (5,000+ hours) complex project + Leadership experience required + Management experience preferred **Other Qualifications:** + Excellent written and oral communication capability; persuasive, encouraging, motivating, and inspiring; the ability to listen and understand. + Knowledge of HCA enterprise technology guidelines and standards + Experience with multiple types of technology projects (Infrastructure, network, hardware, etc.) + Strong relationship management skills. + Demonstrated experience in team management. + Experience in facilitating collaboration and influencing “buy-in” + Servant Leadership; is a leader who considers the needs of the team on their own. + Ability to motivate team members. + Ability to clarify objectives and understand Stakeholder expectations. + A sense of responsibility and accountability; someone who takes ownership and initiative. + A willingness to take appropriate risks to capitalize on opportunities. + Professional demeanor and positive attitude; customer service orientation. + Good executive presence. + Identifies and proposes solutions to complex problems. + Delegates work effectively. + Strong negotiation and influence skills. + Ability to elicit cooperation from a wide variety of resources, including upper management, clients, and other departments. + Ability to learn, understand, and apply new technologies, methods, and processes. + Respect for diversity of experience, characteristics, viewpoints, and opinions. + Ability to maintain and protect confidentiality, regardless of content. + Participates in activities to improve departmental and organizational performance. **Physical Demands / Working Conditions:** + Varied work hours, dependent on meeting project requirements + Sitting for extended periods of time. + Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects. + Physically able to participate in training sessions, presentations, and meetings. + Travel may be required for the purpose of meeting with clients, stakeholders, or off-site personnel/management. (10% - 20%) HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you find this opportunity compelling, we encourage you to apply for our Director Infrastructure opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. **We are interviewing apply today!** We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.