Director for Medical and Off-Site Parking Management
UCLA Health
Description
Serving at UCLA Health will give you the opportunity to use your specialized abilities to help improve the lives of our patients, their families, and your fellow UCLA Health team members. You'll provide critical support that makes healing happen. We'd love to have you join us.
The Director of
Parking, reporting directly to the Executive Director of General Services,
serves as the system-wide parking strategist and internal consultant,
independently prioritizing responsibilities, and projects in alignment with
departmental, campus, and organizational goals. Utilizing sound judgment and
problem-solving skills, this role oversees all aspects of parking operations
and planning, including budget management, staffing models, and operational
strategies for both existing and new facilities. The Director of Parking will
oversee all of the valet staff, administrative staff, and vehicle support staff
at all locations throughout UCLA Health. The position leads the development and
implementation of initiatives to optimize system-wide parking performance,
collaborates with Planning, Design & Construction (PDC) to integrate
parking needs into early project phases, and works to standardize procedures
that enhance consistency, efficiency, and scalability across the organization.
Salary Range: $105,700 - $234,500 / annually
Qualifications
+ Bachelor's degree in operations or related field and/or equivalent experience/training.
+ 5 years' experience working in project management & consultation.
+ 3 years' experience leading teams or leadership role
+ Prior experience in a health care system with matrix reporting structures.
+ Working knowledge of university parking and commute programs, including permit and citation management systems, space allocation, and relational databases; ability to train staff on operational tools and systems.
+ Experienced in budget development, financial analysis, and tracking, with a solid understanding of management principles applicable in large, complex institutional environments, including those with both represented and non-represented staff.
+ Demonstrated ability to exercise sound judgment, political acumen, and composure when addressing sensitive, high-profile, or complex issues; able to handle confidential matters with tact and maintain discretion.
+ Strong interpersonal, oral, and written communication skills to clearly convey procedures and information, interact diplomatically with diverse individuals at all levels, and build effective working relationships with internal and external stakeholders.
+ Skilled in active listening, understanding, and addressing customer or staff concerns, and negotiating mutually agreeable solutions to conflicts between individuals or groups.
+ Ability to manage multiple projects, set priorities aligned with departmental goals, and adapt to frequent changes, interruptions, and competing deadlines while maintaining accuracy and focus.
+ Proficient in analyzing practices, data, and trends to make informed decisions, forecast needs, identify problems, and develop effective, objective solutions based on policy and precedent.
Preferred
+ Familiarity with the campus layout, streets, and buildings, as well as the location of parking facilities managed and operated by the University.
+ Working Knowledge of UC policies and procedures particularly in staff personnel, labor agreements and Community Safety.
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.
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