As the Director - Business Process Management, you will be responsible for business support teams that implement and support process and technology modernization efforts that enable Wesco’s evolving operating model.

Responsibilities:

Ensure that Operations technology solutions align with business needs and strategic goals across the spectrum of enterprise applications, collaboration tools, workflow technologies and business intelligence, which includes translating business practices to system requirements  Create the staffing plan and lead the hiring efforts to enable a high-performing team, ensuring the right mix of technical skills and operations experience to meet organizational goals Directly manage a team of manager and or analysts including a centralized training and support team, a warehouse systems configuration team, and a process/systems design team to implement a standardized Warehouse Management System (WMS) and/or Transportation Management System (TMS) across multiple locations, globally Serve as the subject matter expert on current and future state business system capabilities, providing strategic insights and tactical guidance to optimize operational efficiency and drive continuous improvement Analyze new technology solutions within the Operations network Collaborate with organizational stakeholders, IT/Information Systems partners and external systems integration professionals to effectively define, communicate and solve for Operations systems requirements. Lead a team of tenured Operations professionals including a centralized Training and Support team, a Warehouse Systems Configuration team, and a Process/Systems Design team to implement a standardized Warehouse Management System (WMS) and/or Transportation Management System (TMS) across multiple locations, globally  Work with vendors and suppliers in the development and testing of the systems Partner with Learning & Development to create processes and procedures for deployment of requirements into the field While leading future state process design and driving new systems implementations on-site, continue to support current state processes within an existing legacy technology ecosystem

Qualifications:

Bachelors Degree – Business, MIS or Supply Chain  8 years of experience leading diverse and multi-functional teams 8 years of experience implementing technology and reporting systems in a large enterprise environment or 8 years of experience in business integration activities (systems conversions, implementing harmonized best practices and homogenizing business reports) Effectively collaborating across teams to drive results The ability to communicate effectively, at all levels of a large organization Experience with Warehouse and/or Transportation Management Systems, or strong familiarity with concepts of the same Experience leading a Customer Support team Familiarity with System Development Life Cycle (SDLC) concepts including requirements gathering/evaluation, systems integration testing, user acceptance testing and production validation Lean or Six Sigma certification, or deep familiarity with concepts related to continuous process improvement preferred 5-7 years of Warehouse Management experience, or similar, in an Operations execution environment preferred Strong experience or familiarity with Business Intelligence reporting concepts including identification of data sources, curation of data sets and the implementation of scalable BI reports preferred Experience with automation, process enhancement and wearable technologies, in the context of distribution and warehousing preferred Experience leading efforts that leverage off of the shelf office productivity and collaboration tools to meet the needs of various stakeholders (MS Forms, PowerApps, PowerAutomate, SharePoint, etc.) preferred Experience working in Agile Development environments preferred Willingness and ability to travel 50% or more of the time to lead warehouse implementations

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