On-Site Hybrid role.
JOB SUMMARY
The Director of Business Operations and Governance for Oncology Medical Strategy Management (MSM), which includes US Field Medical, Oncology Medical Outcomes, and Scientific Communications, is tasked with executing key deliverables and special projects essential to the organization's operations for US Field Medical, US Medical Outcomes, or Scientific Communications. These roles report to the Business Operations and Governance Lead.
This position integrates expertise in Medical Affairs and Scientific Communication with MSM priorities to inform strategic objectives. It acts as a strategic thought partner to the Business Operations and Governance Lead, supporting strategy, operations, finance, and communications, while maintaining a strong emphasis on continuous improvement.
The incumbent will oversee MSM business processes and governance, consult with Pfizer stakeholders, and create tools to measure and track performance metrics. Additionally, the role will serve as an interface between Pfizer Oncology Medical franchise teams and the Pfizer US Medical platform groups, as well as interfacing cross functionally across the enterprise as needed (e.g., digital, finance, legal, compliance, medical governance, etc.).
These roles require strong business acumen to collaborate across Pfizer's enabling platforms, contribute to meeting planning, and support compliant, effective operations.
JOB RESPONSIBILITIES
The Director has responsibilities that vary depending on the selected Business Operations and Governance functional focus area (US Field Medical, Oncology Medical Outcomes, or Scientific Communications).
General Responsibilities (applicable to all focus areas):
This role is accountable & responsible for overseeing and ensuring operational execution of the following business activities:
Function as a strategic thought partner to the Business Operations and Governance Lead on strategic initiatives and organizational culture.
Collaborate with relevant Pfizer Oncology stakeholders to develop and implement strategic agendas and operational plans based on MSM leadership input.
Liaise between Pfizer Oncology Medical, US Medical platforms, and other stakeholders to coordinate strategy and cross-team collaboration.
Enhance MSM team meetings and agendas for greater engagement and outcomes. Oversee assigned sections of monthly and off-site MSM meetings.
Collaborate with Program Strategy Management to coordinate annual strategic and operational planning for Oncology Medical. Responsibilities include overseeing timelines, templates, communications, and major deliverables to facilitate accurate budgeting.
Define, establish, and operationalize business processes and governance within MSM and across key Pfizer stakeholder groups.
Ensure compliance with established processes and governance, addressing and documenting exceptions to meet business objectives effectively.
Lead or support key enterprise and cross-functional initiatives, ensuring alignment and coordination.
Develop and track metrics to monitor the health and performance of the MSM organization.
Scientific Communication: (Focus)
Strategic Partnership/Governance
Manage, prioritize, and execute medical initiatives to align with the strategic plan, monitor status and deliverables, and provide expertise related to Scientific Communications content and resource management requirements.
Identify, evaluate, and mitigate risks while adhering to established business practice documents and implementing new processes, tools, and capabilities for process improvement.
Support metrics, chair oncology and enterprise-wide scientific communication forums, and develop business practice documentation.
Develop and implement comprehensive communication plans and lead or support key enterprise and cross-functional initiatives to ensure end-to-end alignment and coordination.
Provide leadership and coordination for Scientific Communications Lead Team (LT) meetings, overseeing the planning, organization, and management of all related sessions. Partner with Scientific Communications LT to develop agendas and ensure that meetings are conducted efficiently and effectively.
Financial/Budget Management
Work in partnership with Program Strategy Management on the Scientific Communications Operating Plan process, which includes forecasting, expenditure tracking, reporting, and risk mitigation.
In collaboration with Program Strategy Management, manage accruals and perform reconciliations to ensure financial accuracy and accountability throughout the project(s) lifecycle.
Process Improvement/Compliance
Implement new business processes, tools, and capabilities for process improvement.
Collaborates with Pfizer US Commercial Medical Affairs teams to select, optimize, and integrate medical digital channels.
Champion voice of oncology business across the Pfizer enterprise including the therapeutic area community of scientific communications practice.
Metrics Support/Reporting
Partner with Scientific Communications LT to create standard metrics, tools, and dashboards for assessing and tracking the impact of scientific communication.
Monitors performance metrics, identifies and mitigates risks, and communicates key insights to management.
Partners with AI/Innovation and Digital teams to implement analytics solutions that align scientific communications priorities to support data-driven decision-making processes.
QUALIFICATIONS / SKILLS
Educational Qualifications:
Scientific degree required (PharmD/PhD with 5+ years of experience, MBA/MSc with 7+ years of experience, BA/BSc with 8+ years of experience)
Advanced scientific degree (PhD, PharmD, MSc, etc.) preferred
Professional Experience:
Experience developing strategic Scientific Communications and other scientific content preferred
Previous experience working in a Medical Affairs organization
Prior experience in Project Management, Business Operations
Expertise or experience in Oncology is highly desirable
Experience advising or consulting senior leaders in strategic, financial, and business planning, as well as operations
Proven ability to facilitate open discussion and debate among key stakeholders and build internal and external relationships
Skills:
Strategic planning, business analysis, communication, and business software skills required
Strong track record of written and oral communication skills to develop and present scientific information to varied audiences and articulate messages succinctly
Strong strategic skills including creativity and effectiveness in proactively identifying and addressing challenges
Strong interpersonal skills and excellent verbal communication and presentation skills
Strong organizational skills to track numerous tasks for multiple simultaneous projects in a deadline-oriented environment
Possesses financial acumen with experience in data analysis, strategy development, decision-making, and collaboration to achieve improved outcomes
Demonstrates the ability to work collaboratively across disciplines and with external partners
Demonstrates ability to be a change agent within a senior leadership team
Well-organized with the ability to be flexible, prioritize multiple demands, and effectively lead in a matrix organization where resources are not in direct control
Highly motivated with demonstrated track record of high performance and excellence
Excellent attention to detail and follow-up skills
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Ability to work flexible hoursTravel is expected and estimated at approximately 25%.
Work Location Assignment: Hybrid
Relocation assistance may be available based on business needs and/or eligibility.
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EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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Continuous Imprv and Proj Mgmt